Blue Diamond Riviera Maya
- Business Center
- Fitness Center
- Room Service
- Swimming Pool
- Data Ports
- TV In Room
- Air Conditioning
- Electronic Room Keys
- In-House Bar
- Meeting Rooms
- In-House Dining
- Wake Up Service
- Family Rooms
- Car Rental Desk
- Mini Bar In Room
- Show more
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- 98%Luxury Travelers
Member Reviews (2)
- Blue Diamond Riviera MayaMember ofLuxury TravelersFirst to ReviewJan 23, 2014
I just came back a week ago from one of the funnest, most relaxing, and romantic vacation ever. It was perfect in every way from beginning to end. I'm so glad we decided to book Blue Diamond out of all the options in Playa del Carmen.
My husband and I were promptly picked up by the hotel's driver at the airport. The driver was very friendly and knowledgeable, he recommended so many activities and gave us an intro to the city. It was like a mini tour during the 40 minute drive to the hotel. Once we arrived, we were immediately greeted by a front desk staff named Adriana (she's gorgeous by the way :)). As we walked into the lobby my husband and I both said "wow!" at the same time. The hotel was stunning. The best way to describe the hotel's grounds is simple sophistication. Nothing was overly done, it just felt so relaxing staying there. We received very attentive service from all the staffs. Housekeeping cleaned our patio jr. suite twice a day. They paid attention to details such as folding the cords to our phone chargers, laying our toothbrushes on clean towels, and turning shampoos and body washes upside down for easier flow. In the evening they would take off the pillows from the bed, close the curtains, turn on the lights and music in order to make the room comfortable when you return from the beach. I have never seen a staff at a resort put in so much effort to please their guests. We felt like royalty. We never had to wait more than 5 minutes for someone to pick us up in the golf cart, or for someone to take our order whether it be at the bar, by the pool/ beach, or at the restaurants.
Drinks and food were overall really good. I enjoyed their chicken and fish dishes the most, the quality of their steaks was average. I especially enjoyed breakfast and lunch because we were able to take in the beautiful ocean view while dining. The beach was cleaned every morning and throughout the day so you barely see any washed up seaweed. I walked up and down the beach to check out other resorts and they were not as well maintained as Blue Diamond. We also took advantage of their free snorkeling trip, it was so much fun. On our last day, we decided to check out their spa and gym and regretted that we didn't do so earlier. I would highly recommend this resort to any couple looking for a romantic vacation and would definitely return when I get a chance. I also want to mention a few more staff members who made our stay absolutely enjoyable - Omar, Sergio, and Victor. Thank you guys! - Mr. & Mrs. Chen :)
Dining options at Mandarin Oriental Riviera Maya, Mexico include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a health club, a sauna, a fitness facility, and a steam room. The property's full service health spa has massage/treatment rooms and beauty services. This 5.0 star property offers small meeting rooms, secretarial services, and a technology helpdesk. Wireless Internet access is available in public areas. This Playa del Carmen property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. The property offers an airport shuttle (surcharge). Business services, wedding services, limo/town car service, and translation services are available. Additional property amenities include a marina, a library, and a poolside bar.
There are 128 guestrooms at Mandarin Oriental Riviera Maya, Mexico. Guestrooms have balconies. Beds come with premium bedding. Bathrooms feature separate bathtubs and showers with handheld showerheads. They also offer phones, makeup/shaving mirrors, and designer toiletries. In addition to CD players, guestrooms offer multi line phones with voice mail. Plasma televisions have DVD players. Air conditioned rooms also include desks, minibars, complimentary bottled water, and ceiling fans. Guests may request microwaves, irons/ironing boards, and hair dryers. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request.
Notifications and Fees:
The following mandatory hotel imposed fees are charged and collected by the hotel either at check in or check out.
- Resort fee: 15 percent of room rate
Additional fees and deposits may be charged by the property at time of service, check in, or check out.