Cancun Palace

Kukulkan 5, CancĂșn, Quintana Roo, Mexico
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Who Likes This Place?

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  • 98%
    History Buffs
  • 98%
    Budget Travelers
  • 98%
    Local Culture
  • 98%
    Family Travelers

Member Reviews (6)Write a review

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  • Cancun Palace

    Moon Palace in Cancun Mexico. The best vacation I have ever had. I would love to go back. Moon Palace was an all inclusive hotel but I felt like I was in a million dollar place. The food was fantastic, the ocean was so blue, customer service there was the best. There was so much to do and so much to see and so much history there, I hated to come back home. If you are looking for a really nice place to stay in Cancun and you want it to be all inclusive except for the gratuities, this is the place for you. You walked into the lobby and it was walking into paradise. It was huge and gorgeous. People were so friendly.. Many restaurants to choose from and delicious. I brought back with me a lot of souvenirs including water and sand in bottles. They even had a beach bar which was wonderful while sitting in the sand. The waiters would come up to you and ask if you would like a drink. It was heaven. That is all I can say about it. The room was huge. It came with 2 queen size beds, plasma tv, not that we watched very often. It was just a piece of heaven. Great place to go and get away.

    Recommended for:History Buffs
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  • Cancun PalacePro 2014
    Member of
    Local Culture
    Budget Travelers
    Business Travelers
    + 4
    • Wellness
    • History Buffs
    • Adventure Travelers
    • Art & Design Lovers

    We loved everything about the Cancun Palace! The clean room, the ambiance, the helpful and friendly staff, and the general atmosphere.

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  • Cancun Palace

    I stayed at this resort Nov 2011 and really loved it. Be sure not to miss the theme parties and the nightly shows, they do a great job. The rooms are so comfortable, great beds, marble showers, double whirlpools, liquor dispensors, mini-bar, nightly turndown, free room service, free phone calls to the US - I love palace resorts

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  • Cancun Palace

    It was totally amazing!! Love it!

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  • Cancun Palace

    Not as pretty as the Moon Palace but it was really nice. The beach is gorgeous here.

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  • Cancun Palace
    Recommended for:Budget TravelersFamily TravelersLocal Culture
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Located in Cancun, this beachfront resort is near Aquaworld. Additional attractions include La Isla Shopping Mall.

Dining options at JW Marriott Cancun Resort & Spa include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, an indoor pool, a children's pool, a health club, and a spa tub. The property's full service health spa has beauty services. This 4.5 star property has a business center and offers small meeting rooms, secretarial services, and audio visual equipment. High speed Internet access is available in public areas. This Cancun property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Business services, wedding services, and tour assistance are available. Guest parking is complimentary. Additional property amenities include a swim up bar, a poolside bar, and valet parking.

There are 448 guestrooms at JW Marriott Cancun Resort & Spa. Guestrooms have balconies. Bathrooms feature separate bathtubs and showers, phones, makeup/shaving mirrors, and bathrobes. In addition to CD players, guestrooms offer multi line phones with

... read more
voice mail. Televisions have premium cable channels, video game consoles, and pay movies. Air conditioned rooms also include desks, minibars, blackout drapes/curtains, and electronic/magnetic keys. A turndown service is available nightly, housekeeping is offered, and guests may request wake up calls. Cribs (infant beds) and rollaway beds are available on request.


Additional fees and deposits may be charged by the property at time of service, check in, or check out.


5.0 out of 5
6 members' reviews
340 people visited Cancun Palace
Excellent! - 91% of guests recommend
  • Phone:



  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Free Parking
  • Swimming Pool
  • Free Hi Speed Internet
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Sauna
  • Voicemail
  • Electronic Room Keys
  • In-House Bar
  • Meeting Rooms
  • Clothing Iron
  • In-House Dining
  • Wake Up Service
  • Coffee & Tea Maker
  • Safe
  • Mini Bar In Room

Reviews Summary

Excellent!307 reviews across the web.

  • Guests consider it an awesome beach hotel.
  • Guests think this is a family-friendly hotel.
  • Service
    94% found the staff to be very friendly.
  • Restaurant
    93% found the breakfast to be wonderful.
  • Location
    91% enjoyed the restaurants & bars nearby.
  • Beach
    Beach sports facilities are great, according to 89%.
  • Hotel
    88% thought it was clean.
  • Grounds
    85% loved the facilities for kids.