Congress Plaza Hotel

520 S Michigan Ave, Chicago, IL 60605
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Who Likes This Place?

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  • 98%
    History Buffs
  • 75%
    Luxury Travelers
  • 73%
    Local Culture

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Reviews Summary

Mediocre8909 reviews across the web.

  • Guests recommend this hotel for business travelers.
  • Guests say the hotel is perfect for a romantic getaway.
  • Location
    98% liked the proximity to sightseeing.
  • Hotel
    67% thought the cleanliness of the hotel was average.
  • Food
    63% were unsatisfied with the breakfast.
  • Service
    60% said the reception staff was ok.
  • Ambiance
    Acceptable entertainment, said 60%.
  • Price
    Price is tolerable.
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Located on Chicago's famous Magnificent Mile, this historic hotel is close to the Auditorium Building and Theatre of Roosevelt University and Millennium Park. Additional attractions include Grant Park and Buckingham Fountain.

Dining options at Congress Plaza Hotel include two restaurant options (Gazebo Restaurant and Rafael Steak House) and a bar/lounge. Room service is available during

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limited hours. Recreational amenities include a fitness facility. This 2.5 star property offers small meeting rooms and business services. Wireless Internet access is available in public areas. This Chicago property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Additional property amenities include a coffee shop/café, a concierge desk, and an arcade/game room.

Guest Rooms:
There are 871 guest rooms at Congress Plaza Hotel. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. In addition to in-room safes, guest rooms offer phones with voicemail. Televisions have premium cable channels and pay movies. Air conditioned rooms also include desks, coffee/tea makers, electronic/magnetic keys, and irons/ironing boards. Housekeeping is offered and guests may request wake up calls. Cribs (infant beds) and rollaway beds are available on request.

Notifications and Fees:

Please note: Unionized employees at this hotel are currently on strike. Strikes can involve union picketing and public demonstrations, and can affect hotel services.

  • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Self parking: US$ 28 per day
  • Valet parking: US$ 33 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Voicemail
  • Electronic Room Keys
  • In-House Bar
  • Meeting Rooms
  • Clothing Iron
  • In-House Dining
  • Wake Up Service
  • Family Rooms
  • Coffee & Tea Maker
  • Game Room
  • Safe
  • Car Rental Desk

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