Conrad San Juan Condado Plaza

999 Ashford Avenue, San Juan 00907, Puerto Rico
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  • 98%
    Business Travelers

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  • Conrad San Juan Condado Plaza
    Nikita Adanna
    5 Nov 15, 2013

    I stayed at the Conrad Condado in May 2013 for one week. The staff were really nice and friendly. The food/ drinks at the hotel was also really good. I recommend this hotel.

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  • Conrad San Juan Condado Plaza
    Lenny Cooney
    5 Dec 14, 2012

    the staff were extremly accommodating. Food was very good. My room was excellent. Great view of lagoon, clean. I loved every minute of my stay. Loved the grounds, pools, etc. I had cancelled my res at last min due to plane cancellation, but was able to get to San Juan late. They rebooked me and didn't charge me any late fees, etc. They were so very nice to us. I plan on visiting again and staying a week. I highly recommend this hotel in San Juan

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  • Conrad San Juan Condado Plaza
    Vespertine Owl
    First to Review
    5 Oct 30, 2012

    A very chic and stylish hotel that feels like a resort. The location is superb with wonderful views. Old San Juan is a close cab or bus ride away. There is also a casino and oceanside massages.

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  • Conrad San Juan Condado Plaza
    Lauren Burroughs
    4 Jul 04, 2012

    Great grounds, and it was right on the beach.

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  • Conrad San Juan Condado Plaza
    Labelle Soussou
    5 Jun 30, 2012
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5.0 out of 5
5 members' reviews
Good! - 76% of guests recommend
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Located in San Juan, this beachfront resort is near Condado Beach. Other attractions include San Juan Cathedral.
Dining options at Conrad San Juan, Condado Plaza include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a children's pool, a spa tub, a sauna, and a fitness facility. Spa amenities include spa services and ... read more
massage/treatment rooms. This 4.0 star property has a business center and offers small meeting rooms, a technology helpdesk, and audio visual equipment. Complimentary wireless Internet access is available in public areas. This San Juan property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Wedding services and tour assistance are available. Additional property amenities include a casino, a swim up bar, and a poolside bar.
There are 577 guestrooms at Conrad San Juan, Condado Plaza. Guestrooms have balconies. Furnishings include desks and ergonomic chairs. Refrigerators and coffee/tea makers are offered. Bathrooms feature complimentary toiletries and hair dryers. In addition to complimentary wireless Internet access, guestrooms offer free local calls and voice mail. Plasma televisions have pay movies. Air conditioned rooms also include blackout drapes/curtains, electronic check out, electronic/magnetic keys, and irons/ironing boards. Housekeeping is offered and guests may request wake up calls. Cribs (infant beds) and rollaway beds are available on request.
Notifications and Fees:
The following mandatory hotel imposed fees are charged and collected by the hotel either at check in or check out.
  • Resort fee: 14 percent of room rate
Hotel resort fee inclusions:
  • Use of pool
  • Internet access
  • Phone calls
  • Concierge/valet service
The above list may not be comprehensive. Mandatory hotel imposed fees may not include tax and are subject to change.The following fees and deposits are charged by the property at time of service, check in, or check out.
  • Self parking: US$15 per night
  • Valet parking: US$30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Swimming Pool
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Sauna
  • Voicemail
  • Electronic Room Keys
  • In-House Bar
  • Video Check Out
  • Meeting Rooms
  • Clothing Iron
  • In-House Dining
  • Wake Up Service
  • Family Rooms
  • Coffee & Tea Maker
  • Game Room
  • Safe
  • Car Rental Desk

Reviews Summary

Good!2362 reviews across the web.

  • Guests think this is a family-friendly hotel.
  • Guests say the hotel is perfect for a romantic getaway.
  • Location
    90% enjoyed the restaurants & bars nearby.
  • Grounds
    Pool was lovely, according to 76%.
  • Hotel
    71% thought it was clean.
  • Food
    The price was too high for 54%.
  • Room
    52% complained about the bathroom.
  • Ambiance
    Nice ambiance.

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