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- 76%Budget Travelers
- 73%Local Culture
- 73%Nightlife Lovers
- 73%Luxury Travelers
Member Reviews (8)Write a review
- Custom HotelJul 14, 2014
This is a great hotel next to the LAX airport (but not too close). This boutique, owned and operated by Joie de Vivre has some interesting amenities on each floor, including an art display by the nearby Otis College, as well as a relaxation room with a massaging chair and a game room. The food at the attached restaurant and bar was very good, and the drinks were excellent. Valet parking only, and very affordable.
- Custom HotelMember ofLocal CultureBudget TravelersFoodies+ 2First to ReviewOct 24, 2013
If you're on a short trip you want to be near LAX, Custom is going to be the only "boutique" hotel in sight. The fake sheep in the lounge may be a little much, but this hotel is on the quirkier/trendier side of things. The rooms are pretty basic, but worth the price. (Speaking of price, rooms start at about $59/night.) Try the attached bar/restaurant and definitely don't skip the pool.
- Custom HotelNov 19, 2013
Not a bad place to stay. Close to the airport, and has a very hip vibe to it. The rooms are nothing to die for, but they do the job, and the rooms are what you expect from a trendy boutique hotel.
The room also features a fun LED light at your window that you can play with--it can be seen from over a mile away when looking at the hotel
- Custom HotelMember ofLocal CultureOutdoor EnthusiastsBudget Travelers+ 5Nov 19, 2013
This fun boutique hotel is part of the Joie de Vivre Hospitality family and it provides a unique experience for travelers going through LAX. Oftentimes, as you're landing, you'll see it not far off from the landing strip. It's a big black building and very modern. I love the scale they have at the front desk, so you can ensure your luggage is within limits. On one side, you get views of LAX and the general area, including some parks. It's fun to watch the planes come in.
They have valet parking, but there is ample free street parking in the neighborhood, if you don't mind a walk. Right next door is a Ralph's grocery store and nearby are a bunch of restaurants, so you can satisfy just about any food craving. The beds are low on the ground, which is an interesting change that I enjoyed. There was this random glowing light tube that changed color... not sure what that was for - a nightlight, maybe?
- Custom HotelAug 05, 2012
This Euro-modern hotel would likely fit better in Germany than it does in LA. The moderately-priced standard “deluxe double” rooms feel like bachelor apartments (minus the kitchen) outfitted from Ikea, with abnormally low futon-esque beds and an exposed rod installed as the closet. They also lack some of the standard features I’ve come to expect--like dressers, desks, chairs, and coffeemakers. Instead, I found odd wall-to-wall-to-wall curtains. Upgrade to the queen, or king room, and there’s a bit more comfort there, though the rooms are still pretty small. The hotel offers some unique extras, including a luggage scale in the lobby (a reminder that LAX is only 2.5 miles away), a gaming lounge with Wiis on loan, a business center, complimentary wifi, and free airport shuttle service. One unique feature I loved is that you can call for your car from anywhere by sending a text to the valet.
- Custom HotelAug 04, 2012
Not your daddy’s airport hotel—more like your granddaddy’s—if his name is Don Draper, aka the suave lead character on AMC’s Mad Men. They are definitely going for a hip mid-60s vibe here. And I’ve got to give them credit, they’ve done a really nice job transforming the place into a boutique-style hotel. I wouldn’t recommend it if your trip is focused on Hollywood, Downtown or the Sunset Strip, but the proximity to places like the South Bay and the Westside is good. LAX is about 10 minutes away.
Rooms are small but stylish—try to get one on a higher floor for a better view. Check out the “transonic gaming lounge,” where you can rent equipment like an Xbox or a Wii—a deposit is required, but it’s refundable, provided there’s no damage. Deck 33 serves decent drinks; pass on the food. A complimentary shuttle to LAX runs every half hour.
Dining options at Custom Hotel LAX include a restaurant and a bar/lounge. Recreational amenities include an outdoor pool and a fitness facility. This 3.0 star property has a 24 hour business center and offers small meeting rooms and audio visual
There are 250 guestrooms at Custom Hotel LAX. Guestrooms have city, ocean, or partial ocean views. Beds come with premium bedding. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. In addition to complimentary wireless Internet access, guestrooms offer multi line phones, iPod docking stations, and voice mail. 32 inch LCD televisions have pay movies. Air conditioned rooms also include desks, electronic check out, electronic/magnetic keys, and irons/ironing boards. Housekeeping is offered and guests may request wake up calls. Cribs (infant beds) are available on request. Guestrooms are all non smoking.
Notifications and Fees:
- There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
The following fees and deposits are charged by the property at time of service, check in, or check out.
- Valet parking: US$ 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Business Center
- Fitness Center
- Room Service
- Swimming Pool
- Pets Allowed
- Data Ports
- TV In Room
- Hair Dryer
- Air Conditioning
- Electronic Room Keys
- In-House Bar
- Video Check Out
- Meeting Rooms
- Clothing Iron
- In-House Dining
- Wake Up Service
Good!3977 reviews across the web.
- This is a wonderful boutique hotel, as guests say.
- Guests say the hotel is perfect for a romantic getaway.
- LocationGood access to the airport, said 99%.
- Ambiance97% enjoyed the friendly atmosphere.
- Service94% found the staff to be very friendly.
- Hotel82% thought it was clean.
- GroundsPool was lovely, according to 75%.
- Food52% found the breakfast to be acceptable.