Embassy Suites Nashville South/Cool Springs

820 Crescent Centre Drive, Franklin, TN 37067
Hotel Class:


  • Phone:

    +1 (615) 515-5151


  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Free Parking
  • Pets Allowed
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Sauna
  • Voicemail
  • Electronic Room Keys
  • Video Check Out
  • Meeting Rooms
  • Clothing Iron
  • Coffee & Tea Maker
  • Game Room
  • Show more
Show more
See Room Choices:
Compare best prices from top travel sites


Tribes: Who likes this place?

Who Likes This Place?

What the scores mean:
These scores tell you how well-liked a place is in each Tribe. Gogobot Tribes are groups who share a certain travel style, like Family Travelers or History Buffs.

Which Gogobot Tribe do you belong to?Join now

  • 98%
    Business Travelers
  • 98%
    Family Travelers

Member Reviews (2)

Most Relevant
Sort by
  • Embassy Suites Nashville South/Cool Springs
    Kelly Hays
    Member of
    Local Culture
    Budget Travelers
    + 2
    • Local Culture
    • Budget Travelers
    • Foodies
    • History Buffs
    • Trendsters
    First to Review
    4 Oct 25, 2013

    The lobby is like a giant, indoor garden. The Embassy Suites Nashville South offers a huge atrium and plenty of room for convention/ meeting space. The lobby/atrium has huge skylights and is peppered with fountains. They have a sports bar with giant televisions that reminds me of a sports book in Vegas. The pool is huge and they offer little floats and pool toys that are free for the kids to use. They're pretty experienced at hosting weddings and have a staff of outside contractors ready to go if you don't want to plan everything down to the last detail.
    One really unique feature is that they offer a charging station for electric cars! I haven't seen this at any other hotel in the Nashville area. I'm sure it's because they're right next to the Nissan headquarters, but still, pretty cool.

    Recommended for:Business TravelersFamily Travelers
    Was this review helpful?(0)
  • Embassy Suites Nashville South/Cool Springs
    Bethany M.
    4 Jul 05, 2012

    The Embassy Suites is a very large hotel with a lot going on. When I went there was a convention for a famous singer, so there were a lot of people conversing in the lobby. Even with all those people, the lobby didn't seem over crowded because it is so open. With its fountain and bridge, open air seating, and ceilings that go to the top of the hotel, it is more like an atrium than a lobby. You can also find a sports bar with enough TVs for everyone to be happy and an area where a full hot and cold complementary breakfast is served.
    Once you're done in the lobby you can take the elevator up to your smoking or non smoking room. The rooms have a living and bedroom separate from each other. Each of the rooms has a TV and desk area in them. The living area has a couch, coffee table, and a few chairs. Between the two rooms and across from the bathroom is a little prep bar with a microwave, coffee maker, sink, and mini fridge. Which is good if you're like me and like to have at least one meal in the hotel to save a little money. If you're like me, you'll also want to spend quite a bit of time in the pool. I liked the very large locker room/bathroom area the Embassy had between the pool area and the fitness area. It is nice to have a clean place to use the restroom and shower a little closer to the pool than your room. The pool and hot tub are especially pleasing with the tile pattern framing each of them. The fitness center had about five or six machines (most with personal TVs) plus some weights and other things.
    Even though the Embassy Suites is large, it is a welcoming hotel from its staff to the rooms to the complementary breakfast served every morning.

    Was this review helpful?(0)

Reviews Summary

Excellent!462 reviews across the web.

  • Guests think this is a family-friendly hotel.
  • Guests say the hotel is perfect for a romantic getaway.
  • Location
    98% liked the proximity to shopping.
  • Hotel
    93% thought it was clean.
  • Service
    92% found the staff to be very friendly.
  • Food
    90% found the breakfast to be wonderful.
  • Hotel Building
    78% enjoyed the lobby entrance.
  • Grounds
    Pool was lovely, according to 70%.


Set in the heart of Franklin, this hotel is close to Nissan's corporate headquarters and CoolSprings Galleria. Additional local attractions include Belle Meade Plantation.

Recreational amenities include an indoor pool, a sauna, and a fitness facility. This 3.5 star property has a business center and offers small meeting rooms. Wireless and wired high speed Internet access is available in public areas (surcharges apply). This Franklin property has event space consisting of conference/meeting rooms and a ballroom. The property serves a complimentary hot breakfast each morning and hosts a complimentary manager reception. Guest parking is complimentary. Additional property amenities include an arcade/game room, gift shops/newsstands, an airport shuttle, and laundry facilities Rental cars, electric car charging service, limousine service, and valet parking are available for a surcharge.

There are 250 guestrooms at The Embassy Suites Nashville South / Cool SpringsBeds come with premium bedding. Furnishings include desks and sofa beds. Accommodations include kitchens with microwaves, refrigerators, and coffee/tea makers. Bathrooms feature bathtubs with handheld showerheads. They also offer double sinks, designer toiletries, and bathrobes. Wireless Internet access is available for a surcharge; guestrooms also offer phones, CD players, and voice mail. Televisions have premium cable channels, TV Internet access (surcharge), and pay movies. Air conditioned rooms also include separate sitting areas, separate dining areas, blackout drapes/curtains, and electronic check out. Housekeeping is offered and guests may request hypo allergenic bedding. Cribs (infant beds) are available on request. Guestrooms are all non smoking. This hotel is pet friendly.


Additional fees and deposits may be charged by the property at time of service, check in, or check out.

Show more