Four Seasons Punta Mita
Tribes: Who likes this place?
What the scores mean:
These scores tell you how well-liked a place is in each Tribe. Gogobot Tribes are groups who share a certain travel style, like Family Travelers or History Buffs.
Which Gogobot Tribe do you belong to?Join now
- 98%Business Travelers
- 98%Family Travelers
- 75%Luxury Travelers
Member Reviews (11)
- Four Seasons Punta MitaMember ofOutdoor EnthusiastsFamily TravelersFoodies+ 2Oct 24, 2013
We had a really nice stay. The service is off-the-charts great. The property itself is beautiful - right on a very pretty, private, white sand beach. The beach offers beach chairs and umbrellas or bungalows free of charge, with servers near by who can bring you drinks or lunch while you relax, and keep you stocked with cold water (they even have sunscreen for you). They have snorkel gear and kayaks you can take out free of charge, and stand-up paddles as well (although you have to pay for those). Pretty much anything you needed they had - our kids got sore throats and they had an on-site doctor who took care of them. Any request was always met with a smile. The rooms were nice but nothing out of the ordinary. We stayed in a suite which was very spacious, had great black-out shades so you could sleep in, and very comfy beds, as well as a balcony with an (obstructed) ocean view (e.g. we could see glimpses of the ocean past the palm trees and buildings in front of ours - OK, but not nice enough we felt OK taking in the sunset from our balcony. The layout was very spread-out, which was a bit inconvenient, but they have guys with golf carts you can take to drive you where you need to go - they usually arrived within 5 minutes of calling you and were always super friendly. There were 2 pools here - both of which were really nice - one infinity pool overlooking the ocean that was "family friendly" and one "adults only" pool. They also had a "lazy river" where you could float on tubes on a shady, jungly loop, and bring your cocktails with you - that was pretty fun and a great way to relax when you had maxed out on sun.
The restaurants were o.k., if all very overpriced. The main restaurant, Ketsi, had good breakfast, but the dinner was lousy. They had a restaurant on the beach, Bahia, that was much better and very romantic. Kids under 5 eat free, which helped take the sting out of the $30 omelettes.
The thing I didn't love was the location - the resort is pretty isolated, so you can't go anywhere to get a taste of the real Mexico without a pricey 20 minute taxi ride. You can check out the towns of Punta de Mita or Sayulita, they are not too far, but be prepared - we negotiated a ride from Sayulita to the hotel for $350 pesos ($30 US) but when we were driving and told him which hotel we were headed to he showed be a rate card agreed between his company and the hotel requiring us to pay $500 pesos, non-negotiable.
Overall a nice stay. We would come back.
- Four Seasons Punta MitaOct 23, 2012
With a very hospitable and friendly staff (I don't know how but most of them greeted me by name) and an incredible beach with private bungalows lining the Pacific, this hotel took my breath away. A true definition of a resort, the perfect way to escape with that special someone and an ideal safe haven after your adventures around the surrounding area.
- Four Seasons Punta MitaFirst to ReviewJul 04, 2012
Maybe it's just that my expectations were really high, but the hotel failed to impress me. First, something I ate here made me and some others sick for a day. But the list goes on: the phone in my room didn't work, the tv software was broken, and for some crazy reason it takes 20 minutes of running the shower to get any hot water.
The hotel is vast and my room (101) is about as far away from the center as you can get. The front desk said the hot water system was centralized, so maybe that's why it took so long for the hot water to reach the room. But another issue are the walkways. It's a three minute or so walk to the lobby from my room. The hotel staff zooms around on golf carts and at least two of them would come up behind me every time I'd walk to or from the lobby. I'd step aside as they went past. Not a huge deal, but after a week here it got really annoying. Wifi in the rooms is at best spotty and it was down much of the week (although there was a tech conference going on so there was heavy demand).
Finally, the food. It's sort of average. The main restaurant in the hotel is "asian", and it is not very good. The pool area Mexican restaurant is much better.
Last complaint - there are stories about the ownership group here. I'm not going to go into details about it, but it's something the some of the staff talks about as if it's really awesome. I'm less impressed, and it makes me a little uncomfortable staying here.
On the upside, it's beautiful here and the staff is extremely friendly. They bend over backwards to make things right. If they got their act together on the issues above it would be one of the best resorts in the world.
Excellent!54 reviews across the web.
- Guests recommend this hotel for golfers.
- Guests recommend this hotel for a romantic getaway.
- BeachBeach sports facilities are great, according to 100%.
- Service98% found the staff to be very friendly.
- Ambiance98% enjoyed the friendly atmosphere.
- GroundsPool was lovely, according to 93%.
- Hotel BuildingWonderful building. 91% of guests enjoyed it.
- Hotel84% considered it to be very well-maintained.