golden gate inn, jerusalem
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Member Reviews (3)
- golden gate inn, jerusalem
- golden gate inn, jerusalemNov 26, 2012
Very dishonest operation. We had confirmed booking on the Golden Gate Hostel Inn in Jerusalem through booking.com. However when we arrived the clerk, looked at the confirmation paper, and told us there was no reservation in their record. Suspiciously, the clerk told us the phone# on the confirmation paper was Petra Hostel's. He called and said our reservation was over there, which was more than half kilometer away. The following day we called booking.com to complain about the incident. Ashley in booking.com answered the phone. She called the Golden Gate immediately then got back with us. She said the Golden Gate told her we were offered to check the room, disliked the room and cancelled the confirmation without charging us the penalty. (Sounded a big favor.) We're shock to hear such big lie. We told her no such procedure happened while we were there. But Ashley simply took the words from the Golden Gate and implied it was our fault. Be cautious if you make reservation in the Golden Gate you could end up in Petra. It’s a crafty scheme cooked up to swindle booking.com but don’t expect booking.com to support you when it comes to a dispute.
- golden gate inn, jerusalemFirst to ReviewJul 04, 2012
You may need to have a compass and a guide to find this place in the Old City but once you do you will be glad you did. It is a family run Hostel and the staff treats you as if you are part of the family. They really are wonderful. The rooms are very clean and the area around the Hostel is very safe (although you may not think so by looking at the place).
You will find plenty of things to do inside the Old City and there is an abundance of good food and shopping. Just be careful because you can get lost super easy. I speak from experience!
Mediocre728 reviews across the web.
- Internet100% thought it was a great value.
- Service94% found the staff to be very friendly.
- PriceExcellent value for money, said 89%.
- Food84% found the breakfast to be wonderful.
- Hotel78% thought it was clean.
- Location77% enjoyed the nightlife nearby.