Hilton Hotel and Suites Niagara Falls / Fallsview
- Business Center
- Fitness Center
- Room Service
- Swimming Pool
- Hair Dryer
- Air Conditioning
- Electronic Room Keys
- In-House Bar
- Video Check Out
- Meeting Rooms
- Clothing Iron
- In-House Dining
- Wake Up Service
- Coffee & Tea Maker
- Game Room
- Show more
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- 98%Business Travelers
Member Reviews (4)
- Hilton Hotel and Suites Niagara Falls / FallsviewFeb 27, 2013
My mom & I stayed here for 1 night and I am so glad it was only one night. I travel quite a bit and typically stay at nicer/luxury hotels. We payed $250 dollars for one night & our room was on the 22nd floor of the south tower. The rooms on the south tower are clean but not luxurious at all. They are not your typical Hilton Inn Rooms. They really need to be renovated bad. I think it's sad that you pay that much money and you end up in a 3-star room. In order for us to get a newly-renovated room on the North tower we would pay $403(this includes the taxes) and it just wasn't worth it for one night. Again, the rooms were clean and we could see both the NY & Canada falls. We could see the NY falls better & just the top of the Canada falls.
The front desk staff were not rude to us BUT they definitely don't go out of there way to make you feel special or to accommodate you. Before arriving, I let the staff know this was a special trip for my Mom b/c she has always wanted to see the Falls. It was our first mother/daughter trip! I wanted this to be a trip of a lifetime for her. She did have a great time while we were in Canada but it was b/c the hotel we stayed at in Toronto did something special for her. Thanks Cambridge suites! The Hilton Inn staff put us in the lowest floor that we paid for(we could have stayed in 22-30). Again, they are not mean but don't expect anything over the top. I guess they don't have to worry about customer service b/c it's "The Hilton" and they will live off that name....sad but true. If you are staying in the south tower don't expect the nice "hilton rooms" b/c the rooms are very basic.
Oh, WiFi is not free which I think is horrible. I guess I just think WiFi should be complimentary.
I would not recommend this hotel to my family or friends...sorry!
- Hilton Hotel and Suites Niagara Falls / FallsviewMember ofOutdoor EnthusiastsFoodiesLuxury Travelers+ 3First to ReviewJul 05, 2012
Hilton Fallsview's number one selling is no doubt its spectacular front roll views of the Niagara. When night falls, an extra bonus would be having an unobstructed view of the fireworks that can be enjoyed without the crowd and cold. We didnt want to leave our room because the view is so mesmerizing. The room was comfortable and all amentities and services are consistent with the Hilton brand. The inhouse restaurant although on a lower floor, also offers memorable views. We feel that the Hilton Fallsview really does provide the best value for the view and service in the Niagara area especially when can take advantage of their room rate specials and packages which are on offer from time to time.
Dining options at Hilton Hotel and Suites Niagara Falls/Fallsview include 4 restaurants and a bar/lounge. Room service is available during limited hours. Recreational amenities include an indoor pool, a children's pool, a spa tub, a sauna, and a fitness facility. This 4.0 star property has a business center and offers small meeting rooms. High speed Internet access is available in public areas. This Niagara Falls property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. The property offers an area shuttle (surcharge). Guest parking is available for a surcharge. Additional property amenities include valet parking, a concierge desk, and an arcade/game room.
There are 500 guestrooms at Hilton Hotel and Suites Niagara Falls/Fallsview. Bathrooms feature designer toiletries, complimentary toiletries, and hair dryers. Guestrooms offer multi line phones and complimentary newspapers. Air conditioned rooms also include desks, coffee/tea makers, blackout drapes/curtains, and electronic check out. Guests may request a turndown service, hypo allergenic bedding, and wake up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.
Notifications and Fees:
The following fees and deposits are charged by the property at time of service, check in, or check out.
- Valet parking: C$ 20 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Good!3488 reviews across the web.
- Guests recommend this hotel for a romantic getaway.
- Guests think this is a wonderful family hotel.
- Ambiance83% enjoyed the friendly atmosphere.
- Location82% enjoyed the nightlife nearby.
- GroundsNice grounds. 80% of the guests liked it.
- Food77% found the breakfast to be wonderful.
- Hotel72% thought it was clean.
- Room62% complained about the bathroom.