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Hilton San Francisco Union Square

333 O'Farrell Street, San Francisco, CA 94102
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  • 98%
    Luxury Travelers
  • 98%
    Family Travelers

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  • Hilton San Francisco Union Square
    Kevin Riti
    4 Jun 10, 2014

    location good but be sure to not turn keft out of the doors, taking you to the tenderloin district which is a rough district. we werefortunate enough to get a renovated room, very clean and comfortable. when checking the hotel reception aided us with our questions to the best she cpould and provided us with a map of downtoen as well as a city guide. we later called and requested blankets for the bed, and they were sitting on the beds that evening upon our return.

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  • Hilton San Francisco Union Square
    Ree
    Member of
    Local Culture
    Outdoor Enthusiasts
    Budget Travelers
    + 3
    • Foodies
    • Wellness
    • Spiritual Seekers
    3 Jan 30, 2014

    Pretty good hotel! I give it 3.5 stars.

    The hotel is huge, taking up an entire block. It's located right at Taylor and O'Farrell. They call it the "Union Square" location, but it's cutting pretty close, and is right at the border of the Tenderloin district. The back side is on Ellis St, which is not the best street to be walking up. It smells of urine and despair, and filled with lots of homeless and other shady looking people. We made the mistake of walking up Ellis to get to this thai restaurant. I have stayed two blocks over at the Warwick and walking around that area and down into Union Square near Market was NEVER a problem, and I always felt safe even when walking alone.

    The Hilton staff were great. Everyone was helpful, friendly and courteous. The rooms were always clean and spacious (Tower 2, 11th floor). They have a Fed Ex in the lobby, as well as a Starbucks that is over priced (walk a few blocks and get cheaper coffee/drinks/food at another Starbucks), and the Urban Tavern if you want to grab some drinks or a bite to eat.

    There are lots of places to sit in the lobby if you are waiting for a tour pick up or something. Concierge was always helpful! They helped us locate a store to get wine packing boxes from as well as where I could pick up some 49ers stuff that was just a few blocks away, to setting up a town car when we were headed to the Oakland Hilton before flying out.

    The hotel is pretty pricey, and I probably would not stay here at their going rate. We used our HH points. I would rather stay somewhere with more "bells and whistles" and a nicer room for the price. But if you're planning to stay here, it's not bad!

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  • Hilton San Francisco Union Square
    Erin K
    4 Oct 20, 2013

    I got lost many times in this hotel - and it's not just because I have a bad sense of direction. The Hilton in Union Square is enormous. They often host conferences here just because of its large capacity (and because there is a Starbucks in the lobby that can keep people fueled).

    The rooms are standard size, comfy and practical. While the Union Square area can be a bit sketchy at night, there are a lot of great restaurants in the neighborhood (especially Indian eateries), or you can grab a bite at the adjacent Urban Tavern, which also has a really good happy hour.

    Recommended for:Family TravelersLuxury Travelers
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  • Hilton San Francisco Union Square
    Alison Kjeldgaard
    Member of
    Foodies
    Backpackers
    Nightlife Lovers
    Trendsters
    4 Oct 19, 2013

    It's on the pricier end, but in exchange you get a great, central location for exploring the city; good service; a nice room and a view of the Bay. Definitely worth the extra cash.

    Recommended for:Family TravelersLuxury Travelers
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  • Hilton San Francisco Union Square
    Tommy Matsushima
    5 Oct 12, 2012

    It's really convenient location. and for shopping and sightseeing around town. Also it's convenient to go Silicon Valley as San Jose.

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  • Hilton San Francisco Union SquarePro 2014
    Nanda Lacerda
    Member of
    Local Culture
    Budget Travelers
    Family Travelers
    + 4
    • Foodies
    • Wellness
    • Luxury Travelers
    • Trendsters
    4 Mar 05, 2014

    The hotel is located in the heart of San Francisco, around all that you might wish ... good restaurants, great shopping, access to public transportation, museums and much more.
    The rooms are confortable, very clean, has excellent beds and sheets and duvets have a great quality. Friendly and attentive staff.
    As for parking, prefer those across the streetl which are always half of the price of the hotel´s.

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  • Hilton San Francisco Union SquarePro 2014
    Trinity
    Member of
    Local Culture
    Outdoor Enthusiasts
    Budget Travelers
    + 2
    • Foodies
    • Adventure Travelers
    3 Nov 30, 2013

    Located just 10 minutes walk of the Powell Street BART station, this is the usual Hilton hotel I stay at while in the city. I love the high floor views of the city, Golden Gate bridge and the San Francisco Bay. The bad: no executive lounge!

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  • Hilton San Francisco Union Square
    Sylvia Wolf
    5 Jul 05, 2012

    I left my heart in San Francisco at the Hilton! A 2-story suite with a Grand Piano! Need I say more? A butler kitchen with real size appliances, an ice maker, a table for 12, Views that take your breath away, a veranda only 30 stories up and all the way around, and service like none other. The Spa is warm, welcoming and oh so affordable!! I hope the Golden Sun will shine for me, again!!!

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  • Hilton San Francisco Union Square
    Ken Yeung
    4 Jun 19, 2014

    Having spent nearly 2-3 weeks living there, the customer service there was pretty good and cordial. However, their front desk seemed pretty sparse, maybe because there wasn't a huge crowd? Overall, I felt welcomed...

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  • Hilton San Francisco Union SquarePro 2014
    Susan V. (Disney Expert)
    3 Jun 19, 2014

    This is a huge hotel. Great location for Union Square restaurants and shopping. It's a short couple of blocks walk from a cable car ride on Powell as well.

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  • Hilton San Francisco Union Square
    Craig Kellar
    3 Jul 04, 2012

    It's a Hilton, and it's HUUUUUUGE. This is a nice, classic, Hilton in a pretty good location. It's just a few blocks from Union Square. Clean, big, and the service is good.

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  • Hilton San Francisco Union Square
    Betty N.
    Member of
    Local Culture
    Outdoor Enthusiasts
    Foodies
    + 5
    • Luxury Travelers
    • History Buffs
    • Nightlife Lovers
    • Trendsters
    • Art & Design Lovers
    3 Jul 04, 2012

    Standard, efficient, and clean.

    Pros:
    4 goose down pillows
    Good size bathroom
    $99 a night
    Good Thai restaurants around
    Starbucks Cafe
    Quiet
    Walking distance to Union Square

    Cons:
    Next to the Tenderloin
    Tourists everywhere
    Outdated decor
    Too much brass and chandeliers

    Don't park at the hotel (which is $45 overnight parking), instead park across the street for $25 instead.

    Friendly and helpful staff. Thanks for the Starbucks certificates!

    Nothing much to it. Good place to crash and burn.

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  • Hilton San Francisco Union Square
    Tal Slobodkin
    3 Jul 03, 2012

    Hotel is good, very basic, but nothing more than that. Lobby and checkin always have the longest lines ever, the hotel is just too big...

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  • Hilton San Francisco Union Square
    Linda B
    5 Jun 16, 2013
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  • Hilton San Francisco Union Square
    Regi Wahyu
    5 Jun 19, 2014

    For the price I got from agoda, this hotel is awesome

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  • Hilton San Francisco Union Square
    Ronaldo Heitor
    4 Jul 05, 2012

    It's a good place, near lots of great stores ans Union Square. I enjoyed staying here.

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  • Hilton San Francisco Union Square
    Kevin Picholo
    Member of
    Local Culture
    Outdoor Enthusiasts
    Budget Travelers
    + 6
    • Business Travelers
    • Foodies
    • Backpackers
    • History Buffs
    • Adventure Travelers
    • Nightlife Lovers
    4 Jul 05, 2012

    Glass dome bar at the top has a great view!

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  • Hilton San Francisco Union Square
    Amy Beal
    4 Jul 04, 2012

    Decent prices for what you get and the central location.

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  • Hilton San Francisco Union Square
    Dustin Wright
    Member of
    Outdoor Enthusiasts
    Adventure Travelers
    3 Sep 07, 2012
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OverviewEdit

  • Phone:

    +1-888-271-2681

Description

Set in the heart of San Francisco, this hotel is close to American Conservatory Theater, Union Square, as well as San Francisco Museum of Modern Art. Additional attractions include Asian Art Museum of San Francisco.

Features.
Dining options at Hilton San Francisco Union Square include a restaurant. Room service is available during limited hours. Recreational amenities include an outdoor pool, a

... read more
sauna, and a fitness facility. This 4.0 star property has a business center and offers secretarial services, limo/town car service, and business services. High speed Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities and conference/meeting rooms. Concierge services, translation services, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and multilingual staff.

Guestrooms.
There are 1,900 guestrooms at Hilton San Francisco Union Square. Coffee/tea makers and minibars are offered. Bathrooms feature designer toiletries and hair dryers. In addition to in room safes, guestrooms offer multi line phones with voice mail. Televisions have cable channels, video game consoles, and pay movies. Air conditioned rooms also include desks, irons/ironing boards, and clock radios. Guests may request hypo allergenic bedding and wake up calls. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.



Notifications and Fees:

  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Self parking: US$ 51 per day
  • Valet parking: US$ 56 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities:

  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Swimming Pool
  • Pets Allowed
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Sauna
  • Voicemail
  • Clothing Iron
  • In-House Dining
  • Wake Up Service
  • Coffee & Tea Maker
  • Safe
  • Mini Bar In Room

Reviews Summary

Good!4952 reviews across the web.

  • Guests recommend this hotel for business travelers.
  • Guests say the hotel is perfect for a romantic getaway.
  • Location
    94% liked the proximity to sightseeing.
  • Service
    84% found the staff to be very friendly.
  • Hotel
    83% thought it was clean.
  • Food
    67% found the breakfast to be acceptable.
  • Room
    61% said rooms were small.
  • Hotel Building
    50% said the handicap accessible facilities were average.

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