James Cook Hotel Grand

147 The Terrace, Wellington 6001, New Zealand
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Reviews Summary

Very Good!3773 reviews across the web.

  • Guests recommend this hotel for business travelers.
  • Location
    97% liked the proximity to shopping.
  • Service
    94% found the staff to be very friendly.
  • Hotel
    86% thought it was clean.
  • Food
    74% found the breakfast to be wonderful.
  • Price
    Price is tolerable.
  • Hotel Building
    Acceptable building.
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Very Good! - 84% of guests recommend
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This hotel is located close to the airport. Attractions in the neighborhood include Museum of Wellington City & Sea, Carter Observatory, and Civic Square. Additional attractions include Botanic Gardens.

Dining options at James Cook Hotel Grand Chancellor include 2 restaurants and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. The

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property's full service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4.5 star property has a 24 hour business center and offers small meeting rooms. Wireless and wired high speed Internet access is available in public areas (surcharges apply). This Wellington property has 6 meeting rooms. For a surcharge, the property offers an airport shuttle (available on request). Wedding services, tour/ticket assistance, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk. This is a smoke free property. A total renovation of this property was completed in 2008.

There are 260 guestrooms at James Cook Hotel Grand Chancellor. Refrigerators, coffee/tea makers, and minibars are offered. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wireless and wired high speed Internet access is available for a surcharge; guestrooms also offer phones, voice mail, and complimentary newspapers. LCD televisions have satellite channels, complimentary TV Internet access, and pay movies. Air conditioned rooms also include desks, blackout drapes/curtains, electronic/magnetic keys, and irons/ironing boards. Housekeeping is offered and guests may request wake up calls. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.

Official New Zealand Rating provided by Qualmark
Qualmark assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus.

Notifications and Fees:

  • There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Valet parking: NZD 20 per night (in/out privileges)
  • Deposit: NZD 200 per night
  • High speed Internet (wired) in business center: NZD 5 (for 20 minutes, rates may vary)
  • Wireless Internet in public areas: NZD 10.20 (for 2 hours, rates may vary)
  • In room high speed Internet (wired): NZD 29.25 (rates may vary)
  • In room wireless Internet: NZD 29.25 (for 20 hours, rates may vary)
  • hot and cold buffet breakfast: NZD 29 per person (approximate amount)
  • Rollaway bed: NZD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Voicemail
  • Electronic Room Keys
  • In-House Bar
  • Meeting Rooms
  • Clothing Iron
  • In-House Dining
  • Wake Up Service
  • Family Rooms
  • Coffee & Tea Maker
  • Mini Bar In Room
  • Handicap Accessible

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