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JW Marriott Cancun Resort and Spa

Boulevard Kukulkan 14.5, Zona Hotelera, Cancún, Quintana Roo, Mexico
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Who Likes This Place?

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  • 98%
    Business Travelers

Member Reviews (4)Write a review

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  • JW Marriott Cancun Resort and Spa

    I've stayed in hotels of all types all around the world, and never have I experienced such rude and inconsiderate service and treatment as I did here. Not only was the front desk and general staff unwelcoming and indifferent to making us feel comfortable during our 6-day stay, but a stolen property issue with the spa turned a poor trip into a nightmare. It was handled with no professionalism by the hotel and corporate Marriott has done nothing about it.

    With all the places you can stay in Cancun, do not go where you are treated like ants in an anthill.

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  • JW Marriott Cancun Resort and Spa
    First to Review

    Fantastic food and drinks, excellent service. We had rooms over looking the pools and the beach. Amazing view!

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  • JW Marriott Cancun Resort and Spa
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  • JW Marriott Cancun Resort and Spa
    Member of
    Luxury Travelers
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OverviewEdit

4.0 out of 5
4 members' reviews
11 people visited JW Marriott Cancun Resort and Spa
Excellent! - 90% of guests recommend
  • Phone:

    +1-888-271-2681

Amenities:

  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Free Parking
  • Swimming Pool

Reviews Summary

Excellent!881 reviews across the web.

  • Guests consider it an awesome beach hotel.
  • Guests recommend this as a luxury hotel.
  • Grounds
    Clean pool, said 94%.
  • Beach
    Beach sports facilities are great, according to 93%.
  • Hotel
    90% thought it was clean.
  • Service
    87% found the staff to be very friendly.
  • Location
    81% enjoyed the restaurants & bars nearby.
  • Wellness Area
    Very nice wellness & sports facilities.

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