comscore

JW Marriott San Francisco Union Square

500 Post Street, San Francisco, CA 94102 (Formerly Pan Pacific Hotel)
Hotel Class:
Check Prices
Been here

Tribes: Who likes this place?

Who Likes This Place?

What the scores mean:
These scores tell you how well-liked a place is in each Tribe. Gogobot Tribes are groups who share a certain travel style, like Family Travelers or History Buffs.

Which Gogobot Tribe do you belong to? Join now

  • 98%
    Business Travelers
  • 81%
    Trendsters
  • 74%
    Luxury Travelers

Member Reviews (8)Write a review

Trendsters
Sort by
  • JW Marriott San Francisco Union Square
    Eunice
    Member of
    Trendsters
    Local Culture
    Budget Travelers
    + 4
    • Foodies
    • Luxury Travelers
    • Adventure Travelers
    • Nightlife Lovers
    4 Jul 05, 2012

    As you arrive, you take an elevator up a few floors to check-in. This lobby area has a chic little bar and restaurant. The rooms are more classic with gold and neutral colors. However, the bathrooms have dark marble and feel more dated than the room itself. It's conveniently located to hot night spots-Ruby Skye, Slide, and The Redwood Room, so it can attract young party people. A block or two is the heart of Union Square.

    Comment.
    Was this review helpful?(0)
    Report
  • JW Marriott San Francisco Union Square
    Troy Kent
    Member of
    Trendsters
    Local Culture
    Outdoor Enthusiasts
    + 4
    • Foodies
    • Backpackers
    • Luxury Travelers
    • Adventure Travelers
    4 Nov 15, 2012
    Comment.
    Was this review helpful?(0)
    Report
  • JW Marriott San Francisco Union SquarePro 2014
    Eric Brink
    Member of
    Local Culture
    Outdoor Enthusiasts
    Budget Travelers
    + 6
    • Business Travelers
    • Family Travelers
    • Foodies
    • Green Travelers
    • History Buffs
    • Spiritual Seekers
    4 Jul 04, 2012

    Gayle and I spent a marvelous night here as part of our annual Holiday escape to the City. I sometimes spend a lot of time traveling on business and Gayle often helps me out with child care and house coverage. So this is a nice way to cash in some of those hotel points, show Gayle a good time, and say Thank You!

    The polite service at this J.W. Marriott lacks the attention to detail and extension that I have experienced at the J.W. in Houston and the very few times I have spent at other higher-end hotels. For example, I would have appreciated a little help at the entrance towards guiding me to the Lobby which is on Level III. It's not obvious to the beginner. Also the guy at the morning coffee bar seemed to just be going through the motions. And then there was the long line at morning checkout with only one staff member working.

    But the positives here far outweighed the negatives. The person checking us in was friendly and very helpful in confirming our walking directions to our Kung Pao Kosher Comedy event that night. The hotel itself is in a great location near Union Square. The room was large, nicely appointed, comfortable, and had a very handsome marble-accented bathroom. The atrium was also impressive, as was the layout of the Level III lounge and restaurant areas. Gayle and I very much enjoyed just hanging out.

    Comment.
    Was this review helpful?(0)
    Report
  • JW Marriott San Francisco Union Square
    Tal Morgenstern
    Member of
    Local Culture
    Business Travelers
    Family Travelers
    Adventure Travelers
    2 Jul 04, 2012

    We stayed at the JWM over the weekend - the room was not very clean, it was very noisy on the 5th floor (window did not seal right) and the breakfast we ordered with our package was NOT delicious. Will not go there again.

    Comment.
    Was this review helpful?(0)
    Report
  • JW Marriott San Francisco Union Square
    Andrew MacIntyre
    4 Jul 13, 2012

    Not a bad hotel... The bed was like sleeping on a cloud. Nice concierge lounge as well.

    Comment.
    Was this review helpful?(0)
    Report
  • JW Marriott San Francisco Union Square
    Littlemichelle88
    5 Jul 05, 2012

    Very nice staff and an awesome Hotel.

    Comment.
    Was this review helpful?(0)
    Report
  • JW Marriott San Francisco Union SquarePro 2014
    Rhia R.
    Member of
    Budget Travelers
    Foodies
    Nightlife Lovers
    4 Sep 29, 2012
    Comment.
    Was this review helpful?(0)
    Report
  • JW Marriott San Francisco Union Square
    Joan Soo
    5 Mar 24, 2013
    Comment.
    Was this review helpful?(0)
    Report
Pick Dates for Best Prices:
Showing Lowest Prices

OverviewEdit

4.0 out of 5
8 members' reviews
Excellent! - 86% of guests recommend
  • Phone:

    +1-888-271-2681

Description

Set in the heart of San Francisco, this hotel is close to American Conservatory Theater, Union Square, as well as San Francisco Museum of Modern Art. Additional attractions include TransAmerica Pyramid.

Features.
Dining options at JW Marriott San Francisco Union Square include a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include a fitness

... read more
facility. This 4.0 star property has a business center and offers small meeting rooms, limo/town car service, and audio visual equipment. High speed (wired) Internet access (surcharge) is available in public areas. This San Francisco property has 11,820 square feet of event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Additional property amenities include tour/ticket assistance and ATM/banking services. This is a smoke free property.

Guestrooms.
Beds come with pillowtop mattresses and premium bedding. Coffee/tea makers and minibars are offered. Bathrooms feature phones, makeup/shaving mirrors, designer toiletries, and bathrobes. In addition to complimentary weekday newspapers, guestrooms offer multi line phones with voice mail. 42 inch LCD televisions have video game consoles and pay movies. Air conditioned rooms also include desks, irons/ironing boards, and clock radios. Guests may request a turndown service, hypo allergenic bedding, and wake up calls. Housekeeping is available. Cribs (infant beds) are available on request. Guestrooms are all non smoking.



Notifications and Fees:

  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Valet parking: US$ 45 per day
  • Pets: US$ 75 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities:

  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Swimming Pool
  • Pets Allowed
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Voicemail
  • In-House Bar
  • Meeting Rooms
  • Clothing Iron
  • In-House Dining
  • Wake Up Service
  • Family Rooms
  • Coffee & Tea Maker
  • Safe
  • Mini Bar In Room
  • Valet Parking

Reviews Summary

Excellent!871 reviews across the web.

  • Guests recommend this hotel for business travelers.
  • Guests think this is a family-friendly hotel.
  • Location
    98% liked the proximity to sightseeing.
  • Service
    96% found the staff to be very friendly.
  • Hotel
    94% thought it was clean.
  • Room
    82% said the beds were comfortable.
  • Hotel Building
    79% enjoyed the lobby entrance.
  • Food
    74% found the breakfast to be wonderful.

Nearby Hotels

The Westin St. Francis
The Westin St. Francis
Avg. rating:
53 reviews
Clift Hotel San Francisco
Clift Hotel San Francisco
Avg. rating:
37 reviews
Parc 55 Wyndham
Parc 55 Wyndham
Avg. rating:
22 reviews
View all Nearby Hotels

Nearby Attractions

Union Square
Union Square
Avg. rating:
208 reviews
Bourbon and Branch
Bourbon and Branch
Avg. rating:
62 reviews
Redford
Redford
Avg. rating:
47 reviews
View all Nearby Attractions

Nearby Restaurants

The Cheesecake Factory
The Cheesecake Factory
Avg. rating:
50 reviews
Fleur De Lys
Fleur De Lys
Avg. rating:
19 reviews
Le Colonial
Le Colonial
Avg. rating:
21 reviews
View all Nearby Restaurants