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Mandarin Oriental

222 Sansome Street, San Francisco, CA 94104
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Who Likes This Place?

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  • 98%
    Luxury Travelers
  • 82%
    Business Travelers
  • 66%
    Art & Design Lovers

Member Reviews (15)Write a review

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  • Mandarin OrientalPro 2014
    Member of
    Local Culture
    Outdoor Enthusiasts
    Foodies
    + 4
    • LGBT
    • Vegetarian
    • Luxury Travelers
    • Adventure Travelers

    This is a very solid property but it isn't as nice as other Mandarin Oriental properties and certainly isn't the best hotel in the city. I stayed in an Executive Corner Suite which had a city view (i.e., not the bay).

    The property has a lot to offer and is a good hotel. Highlights are:

    - excellent views from the Bay view rooms and the corridor connecting the two towers
    - exceptional service, food and beverage. Everything I ate or drank during my stay was very good
    - very friendly housekeeping and room service staff that go out of there way to take care of guests and anticipate needs

    Despite these pluses, I thought a number of aspects were a little disappointing for a Mandarin, specifically:

    - bathrooms are 3.5 star: thin towels (think Marriott, Hilton, Sheraton, et. al.), only one sink, old showers (tile instead of marble, with 70s/80s tinted glass doors and steel frames). Only 5 star bathroom feature was the Molton Brown amenities
    - very basic fitness facilities. A very small area with no natural lighting tucked away next to the executive offices. No wet area and limited equipment. Definitely an after thought and not acceptable for a 5 star property and unusually bad for a Mandarin
    - lobby is nice but nothing special. A bit of a lost opportunity that they didn't place the bar / lounge and restaurant on a higher floor so that the incredible views could be enjoyed from the public spaces. Views are great but hard to access unless you have a Bay view room. It is definitely worth confirming one in advance if you can

    Be aware that the design aesthetic is a little different from most Mandarin Orientals where I have stayed. Instead of being Asian minimalist / modern, this property has a more traditional Chinese feel (i.e., red, gold, jade) and feels a bit more like a mix between a Shangri-La and an older Ritz or Four Seasons.

    Although the views are nice when you get them, I don't think the facilities and decor at this property will impress true fans of the chain. However, the staff at this property are exceptional and are clearly doing everything they can to help make this one of the better properties in the city --- if not the best. I thought the Four Seasons was far superior.

    Recommended for:Luxury TravelersArt & Design LoversBusiness Travelers
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  • Mandarin Oriental

    When I strolled into the Mandarin Oriental, an active lobby filled with patrons enjoying cocktails and appetizers greeted me. Considering the hotel is located in the heart of the financial district and the lobby restaurant, Brasserie S&P, has a reputation for fantastic all-day service, the Oriental certainly makes for a great gathering spot.

    I was eager to visit this hotel as they recently unveiled their extensive renovations in October this year. The hotel upgraded their meeting rooms as well as the spa and wellness center. The 151 guest rooms begin on the 38th floor and each is elegantly decorated with earth tones colors that highlight the astonishing views. Being this high above the city, the rooms feel like a private oasis in the sky.

    While the location caters towards business guests, this is also an ideal location for leisure travelers. Guests have easy access to Union Square, Chinatown, the Ferry Building and most importantly a plethora of incredible dining options including Wayfare Tavern, which is Tyler Florence’s creation. Whether it is for business or pleasure, Mandarin Oriental is a perfect city retreat for those seeking service, views and privacy.

    Virtuoso 2013 amenities include:
    Upgrade at time of booking, subject to availability
    Daily breakfast
    $100 food and beverage credit

    Recommended for:Business Travelers
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  • Mandarin Oriental
    Member of
    Local Culture
    Outdoor Enthusiasts
    Foodies
    + 4
    • Backpackers
    • History Buffs
    • Adventure Travelers
    • Nightlife Lovers

    This hotel is located conveniently for anyone working in the finance district, SOMA or just visiting the city. I think all the rooms have pretty good views of SF but some are truly exceptional, looking right out across the Bay. This goes for the restaurant too - makes for a great breakfast.

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  • Mandarin Oriental

    There are advantages to being a giant.

    You can encompass a world of destinations and their various personalities–collectively delighting in them while incorporating them into your own, larger-than-life persona. The Mandarin Oriental, a giant in the hospitality industry, is a name that connotes timeless grace and ethereal old word class. It is definitive amidst its peers in the hotel world: transcending antiquity with the constant evolution of its modern approach to luxury accommodation, embracing each of its global destinations with sincerity and subtle fervor.

    Staying at the Mandarin Oriental defines the experience of the destination for its guests, and a recent stay at its San Francisco location was no exception. Who couldn’t fall in love with a city so rich in history, natural beauty, and cultural depth? The answer is no one–when their perspective is from the point of view of the Mandarin Oriental, SF. Nearly every one of their rooms offer jaw-dropping views of the sweeping cityscape, trailing graceful bridges on each end of its panorama and encompassing all the landmarks in one postcard perfect shot.

    Once you can tear yourself away from the view (don’t worry, it seems to find you at every angle, and even the bathrooms dazzle with their floor to ceiling windows), the rooms themselves welcome you with all the luxury and classic style that we’ve come to expect from the Mandarin Oriental. Enormous, overstuffed beds, stylish day loungers to supinely take in the views while napping, or to stylishly entertain visitors.

    Of course every amenity that the technically savvy (and dependent) business traveler could desire is outfitted in and around the gorgeous, over-sized desks, and when you are ready to wash away the long day of sightseeing and shopping, you can sink deep into the luxurious tub, breath in the sweet scent of the Molton Brown bath products, and let the twinkling skyline be your visual lullaby.

    Recommended for:Luxury Travelers
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  • Mandarin Oriental

    Newly renovated jewel in SF. Great location just off Market it has some of the most amazing views in the city. Visit the Sky Deck to get an aerial view of all of the famous SF landmarks.

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  • Mandarin Oriental

    San Francisco is groovy!

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  • Mandarin Oriental
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Description

Set in the heart of San Francisco, this hotel is close to 555 California Street, TransAmerica Pyramid, as well as San Francisco Museum of Modern Art. Additional attractions include Union Square.

Features.
Dining options at Mandarin Oriental San Francisco include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 5.0 star property has a business center and offers limo/town car service, audio visual equipment, and business services. Wireless Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities and conference/meeting rooms. The property offers an airport shuttle (surcharge). Concierge services and translation services are available. Guest parking is available for a surcharge. Additional property amenities include valet parking, multilingual staff, and gift shops/newsstands.

Guestrooms.
There are 158 guestrooms at Mandarin Oriental San Francisco. Beds come with premium bedding. Bathrooms feature phones, designer toiletries, bathrobes, and hair dryers. In addition to CD players, guestrooms offer phones with voice mail. Televisions have cable

... read more
channels and video game consoles. Air conditioned rooms also include desks, minibars, complimentary bottled water, and irons/ironing boards. Guests may request hypo allergenic bedding, extra towels/bedding, and wake up calls. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.



Notifications and Fees:

  • There are no room charges for children 12 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Valet parking: US$ 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

OverviewEdit

4.0 out of 5
15 members' reviews
388 people visited Mandarin Oriental
Excellent! - 89% of guests recommend
  • Phone:

    +1-888-271-2681

Amenities:

  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Free Hi Speed Internet
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Voicemail
  • In-House Bar
  • Clothing Iron
  • In-House Dining
  • Wake Up Service
  • Family Rooms
  • Safe
  • Car Rental Desk
  • Mini Bar In Room

Reviews Summary

Excellent!270 reviews across the web.

  • Guests say the hotel is perfect for a romantic getaway.
  • Guests recommend this hotel for business travelers.
  • Room
    97% thought the view was good.
  • Service
    94% found the staff to be very friendly.
  • Ambiance
    94% enjoyed the friendly atmosphere.
  • Location
    88% liked the proximity to sightseeing.
  • Hotel
    87% thought it was clean.
  • Restaurant
    75% found the breakfast to be wonderful.

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