Nairobi Serena Hotel

Kenyatta Avenue/Processional Way, Nairobi, Kenya
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  • 98%
    Luxury Travelers

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  • Nairobi Serena Hotel
    Jenn Winter
    Member of
    Local Culture
    Outdoor Enthusiasts
    Budget Travelers
    + 6
    • Green Travelers
    • Backpackers
    • Luxury Travelers
    • History Buffs
    • Adventure Travelers
    • Art & Design Lovers
    First to Review
    4 Apr 02, 2013

    The Serena hotel is a lovely oasis in a busy city. You won't get anything close to an authentic African experience here, but if you need a good night's sleep before heading out on safari then it's a good option. When I stayed there I was disappointed by the beds - I was hoping for a soft mattress after a 20 hour flight. But the staff is friendly and accommodating and the gardens are lovely.

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Reviews Summary

Excellent!142 reviews across the web.

  • Guests recommend this hotel for business travelers.
  • Hotel
    100% thought it was clean.
  • Ambiance
    100% enjoyed the friendly atmosphere.
  • Grounds
    Pool was lovely, according to 97%.
  • Food
    90% found the breakfast to be wonderful.
  • Location
    88% enjoyed the restaurants & bars nearby.
  • Wellness Area
    Excellent wellness & sports facilities.
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This bed & breakfast is located close to the airport. Attractions in the neighborhood include Central Park and Uhuru Park. Another nearby attraction is Teleposta Towers.

Dining options at Nairobi Serena Hotel include 3 restaurants and a bar/lounge. Room service is available. A complimentary breakfast is served daily. Recreational amenities include an outdoor pool, a children's pool, a

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health club, a sauna, and a steam room. The property's full service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5.0 star property has a business center and offers small meeting rooms, a technology helpdesk, and technology support staff. Complimentary wireless Internet access is available in public areas. This Nairobi property has event space consisting of conference/meeting rooms and a ballroom. For a surcharge, the property offers an airport shuttle (available on request). Business services, concierge services, and tour/ticket assistance are available. Guest parking is complimentary. Additional property amenities include a swim up bar, a poolside bar, and a coffee shop/café. The property has designated areas for smoking.

There are 183 guestrooms at Nairobi Serena Hotel. Guestrooms have city or garden views. Rooms are individually furnished. Coffee/tea makers and minibars are offered. Bathrooms feature separate bathtubs and showers, phones, makeup/shaving mirrors, and designer toiletries. In addition to complimentary wireless Internet access, guestrooms offer direct dial phones, complimentary newspapers, and in room safes (accommodate laptops). 21 inch LCD televisions have premium satellite channels. Air conditioned rooms also include complimentary bottled water, welcome amenities, and electronic/magnetic keys. A nightly turndown service is offered and guests may request wake up calls. Cribs (infant beds) are available on request.



  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Free Parking
  • Swimming Pool
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Sauna
  • Electronic Room Keys
  • In-House Bar
  • Meeting Rooms
  • In-House Dining
  • Wake Up Service
  • Family Rooms
  • Coffee & Tea Maker
  • Safe
  • Car Rental Desk
  • Mini Bar In Room

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