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Old Customs House Inn

124 Duval Street, Key West, FL 33040
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  • 98%
    Budget Travelers

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  • Old Customs House Inn
    Jerry Burnett
    1 Nov 19, 2013

    Booked through expedia...I have booking number and then they cancelled my booking. Tried to call and get it rebooked and now they want an extra $200.00 for the room. Serious bait and switch. If you publish a price on expedia...you should honor that price. I highly recommend you stay away from this hotel...They person who answered the phone was rude and didn't even try to help... now I am stuck without a hotel reservation for this weekend..

    Thanks for nothing.

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  • Old Customs House Inn
    Alison Huston
    First to Review
    4 Oct 05, 2013

    Not fancy, no frills, not even walls to separate the bedroom from the living room, but the front door is literally on Duval Street, so who can complain. Steps to every bar, close to the beach and Mallory square. This is the place to stay if you want to be apart of the fun and fill up your own drink in between the ridiculously expensive ones. At the end of the day, you barely spend any time in your hotel while visting the keys, so who really cares what it looks like. Friends and I love staying at this charming beachy Inn and adopt the carefree lifestyle it provides.

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2.5 out of 5
2 members' reviews
  • Phone:

    +1-888-271-2681

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