Plaza Pelicanos Grand Beach Resort

Calle Diego Rivera 120 | Zona Hotelera "Las Glorias", Puerto Vallarta 48300, Mexico
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  • 98%
    Family Travelers
  • 60%
    Budget Travelers

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  • Plaza Pelicanos Grand Beach Resort

    March 2-9, 2013 Plaza Pelicanos Grand Puerto Vallarta
    Okay RCI trade but nothing to make me return.
    WE arrived and check in went smooth with some slight confusion and very little information given. I had been emailing the concierge Gabriel Garcia and thus did meet him and found him pleasant, friendly and helpful.
    The AI was optional and you could do it for as many or as few days as you wanted, that was convenient. We decided to do a timeshare presentation before being on site for 1/2 off the AI , so went from $80.p/pd to $40/p/d US. At $80. this AI would not be anywhere near worth the cost, at $40, it was even debatable. Lunch and supper were buffets except for some specialty dinner times which were sit down. The buffet was lacking, in variety and quality but edible and appeared clean. The waiters were okay especially once they knew you were a tipper, hmm. More on the food to follow.
    Our room a 2 bedroom unit was spacious but very dated. It was clean but needed some repairs, holes noted in curtains, and definate decorating. You could lock off the rooms convenient when traveling with others. The kitchen was small but had a apartment size refrigerator, 4 burner stove, microwave, coffeepot, sink, dishes, etc. Served the purpose well. They gave you a gallon of purified water free but had a tag on it saying there would be a charge for more. What the charge was I have no clue as we bought off site. There were no extras included like sodas, snacks, juice or such in refrigerator. Room service was available but only till 6pm...never heard of that before but we utilized it and it was timely...There was no real kitchen table just a small table in master bedroom with two chairs and a counter so we ate on coffee table in living room. Beyond the kitchen was the living room, L shaped couch, small flat screen tv and an armoire for storage and a safe, placed on top shelf so had to use a chair to reach it . 2 large windows faced out of living room over tiled roofs and onto pool area and ocean. View was okay, but lot of roof seen. Certainly not ocean front, unless you were higher up.
    The master bedroom had a king size bed, side tables,lamps and a small flat screen tv, with its own off hallway entrance and bathroom. Closet space was plentiful. There was also a small hotel type table in this bedroom with two chairs, lighting was quite dim but tolerable and plugs were at a minimum. The bathroom had a sink, vanity, tub, with shower and toilet. It was of decent size. They did supply soap, shampoo, body cream and conditioner. They also gave you thru your week stay one shower cap. Towels were plentiful , facecloths and hot water. There was a tiny balcony off the master bedroom where you could sit 2 people.
    To the other side of unit was the second bedroom with 2 beds, matrimonial size, I believe, small flat screen tv, sliders onto another blacony for 2 people, and a bathroom, similar to master bath. There was also a third bathroom with just sink, toilet and shower as you entered into kitchen. That was convenient. Can never have enough space or bathrooms. The beds were comfortable as were pillows, cannot always be said in Mexico. The A/C only worked fair but at least it worked.
    The doors to the unit were quite flimsy and hallway noise was quite obvious especially at night as folks came in. There were some spring breakers there who on a few occasions were noisy very late at night but not a big issue. So in essence the room was a basic 2-3 star unit, clean but lacking decor, needing some updates and decorating. Served my needs for bathrooms, refrigerator, and space. My mother was fine with it, but she goes free so why not. Hubby was not thrilled, felt our traded unit was much better but he only stayed 3 days so not a big issue. I found the resort conveniently located but parking was at a minimum so we never moved car once there, we walked or took taxis.
    Specialty Restaurant Flor de Cabaza, nice decor , sometimes in , sometimes out, some nights a show others not, but no correct info supplied. Brazilian Night was fair at best, very disorganized. Food just fair and service less than desirable, waiters obviously very stressed to point of actually being nasty. Snack Bar La Candalaria by pool hamburgs, hotdogs, fries, cerviche, drinks etc..just okay . We did partake of the Specialty Restaurant Japanese night, again only fair but better than Brazilian.
    Supper buffet very limited choices, decent food, no raves but drink service was okay, though limited. Many upcharges for premium alcohol. This was at La Pergola, the open aired restaurant on site. The breakfast buffet here was good no complaints.
    Pool chairs absolute nightmare. Towel cards and recieve towels at towel hut, told man there no chairs anywhere, oh well! Went to Mayra the resort manager who did eventually find and have some chairs moved for us but said they have a rule of not reserving chairs yet everyone was blatantly doing it , but no one enforced it, so essentially useless. She seemed not to care much, I mentioned very few chairs for number of guests she agreed, and said yes I know, done deal! Hmm. We experienced this issue many days, going another time to concierge Gabriel, he also knew it was an issue but not much concern. Did find us chairs though. The beach was not great here and very limited seating. The pool was decent and clean but many spring breakers were in it most times and at times they were obnoxious but for the most part they were fine.
    The maids were good, but cleaned room quite late like 3-4pm. Much too late for me, as usually back in room by 4ish. No turn down service, but I rarely use that anyway.
    Room service, limited menu but good service, decent portions, and food okay. Delivery quick and efficient. There were many items on menu for aditional charge if having a celebration like flowers, chocolate covered starwberries room decorations if in need that would be convenient. Breakfast room service was very good.
    They have a roof top sky bar, dark, nice chairs, once you sit cannot see skyline anyway, too dangerous at night walking up there, many levels. Drinks could be obtained here, where as many not available in La Pergola. Other than here really no place to sit , relax and enjoy a drink...we went once and not again, just too dangerous and too dark..
    The timeshare presentation was medium to low pressure but was actually selling timeshares at Sunset Plaza which of course looked awesome in comparison to Plaza Pelicanos Grand. We would like to trade into Sunset Plaza and might have even contemplated something there if prices had been reasonable and they worked more with us, but not...Higher AI, would move us right away but have to pay more for AI, no trying it out, etc..and a few glitches that we knew were untruths, so we opted not to partake, best anyway, already own too many..LOL.
    We had a decent stay, despite hubby leaving early and he clearly implied he was glad as did not care for resort at all. I would not return most likely but if I did it would be just for room, not the AI, and only in shoulder season as too many issues with lounge chairs. Also if you could be assured the tower on the ocean that looked much newer and nicer than where we were located, but I only saw it from outside.
    We did the usual roamed about town, went to Malecon, shopped, and had our two best meals off site...One was at Cuetes and Cuetes in South Side where we met up with some friends. Cheap eats, good beers, very cold and awesome popcorn. Perfect view of Pier and music as night wore on. Would return and have written review.
    The best meal was had at Blakes Restaurant where again we met up with friends..Had reservations and went on Prime Rib night. 180 pesos for Prime Rib as you liked, mashed potateos, green beans and carrots and Yorkshire pudding. Strawberry margarita quite large. Slow service but well worth it and will def. return. Have written review.
    So on the whole our room was spacious and served a basic stay. Nothing fancy but clean. Food too limited, very low quality, for the most part. Service questionable. Lounge chairs a big issue here, along with inability to sit at night and enjoy a drink somewhere with service other than sky bar. Location of resort fine, shopping close by etc. If looking for a cheap place to stay, reasonably located for a basic stay, this would suit your needs. Best things for me were spaciousness and numerous bathrooms. No real complaints other than loungers but real raves either.

    Recommended for:Budget Travelers
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  • Plaza Pelicanos Grand Beach Resort
    First to Review

    What a great resort to take young children to. Good childrens activities and grounds for them to play. Food was great and plentyful. Drinks were NOT watered down. Fresh made guac and salsa when asked for at the snack bar. Close to everything. I would highly recommend this resort.

    Recommended for:Family Travelers
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  • Plaza Pelicanos Grand Beach ResortPro 2014
    Member of
    Local Culture
    Outdoor Enthusiasts
    Budget Travelers
    + 8
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    • Family Travelers
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    • History Buffs
    • Adventure Travelers
    • Spiritual Seekers

    Went here and half our party (8 of us total) got sick after eating the all inclusive food and drinking at the all inclusive bars. The rooms were okay and it was right on the beach so it had some redeeming qualities.

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Reviews Summary

Very Good!50 reviews across the web.

  • Guests think this is a family-friendly hotel.
  • Price
    Excellent value for money, said 100%.
  • Service
    96% found the staff to be very friendly.
  • Hotel
    84% thought it was clean.
  • Ambiance
    75% were fond of the entertainment options.
  • Hotel Building
    71% enjoyed the lobby entrance.
  • Location
    70% enjoyed the restaurants & bars nearby.
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Showing Lowest Prices(Avg. nightly price)


3.5 out of 5
3 members' reviews
3 people visited Plaza Pelicanos Grand Beach Resort
Very Good! - 81% of guests recommend
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  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Swimming Pool

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