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Serrano Hotel - a Kimpton Hotel

405 Taylor Street, San Francisco, CA 94102
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  • 98%
    Family Travelers
  • 83%
    Business Travelers

Member Reviews (9)Write a review

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  • Serrano Hotel - a Kimpton Hotel
    Yulree Chun "@GogobotLA"
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    + 12
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    5 Jan 17, 2013
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  • Serrano Hotel - a Kimpton HotelAmbassadorPro 2014
    Kat Sun
    Member of
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    + 9
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    4 Nov 09, 2013

    Nice hotel; I walked around the area and didn't feel unsafe or anything despite that it's near the Tenderloin. It's a short walk over to Union Square which was where my friend and I wanted to spend our day. Not too expensive, cute decor in the lobby. Make sure to request a room on the upper floor! The hotels in SF have smaller rooms for the most part, but I don't mind. This was better than Hotel Herbert in Union Square, where I stayed last time. Service is nice. You can also check on bags after checkout so you can spend the day in the city with your hands free.

    Recommended for:Business TravelersFamily Travelers
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  • Serrano Hotel - a Kimpton Hotel
    Hannu Kokko
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    + 5
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    4 Sep 13, 2013

    Serrano Hotel was a great choice for a family to stay couple of nights. They had wine tasting and valet service for the car. Location is very good, rooms are quiet and super clean. Definitely will stay there again when coming back to San Francisco

    Recommended for:Family Travelers
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  • Serrano Hotel - a Kimpton Hotel
    JohnMichael
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    + 7
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    4 Jul 04, 2012

    I forget why....but I believe they had a free wine service in the lobby which was pretty damned good.....and convenient for us to snatch a couple bottles on the way back to the room. The bottles of wine back in my suite were real!

    There's a suite with a tub in it......enough said!
    I'm going back for that one day! The beds were fluffy and there's a ton of space in that suite. If I recall through the wine induced haze I do recall there appears to have been a pseudo living room in that suite. And I'm sure there was a small ipod dock to play your music off their super small speakers.
    ;D

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  • Serrano Hotel - a Kimpton HotelPro 2014
    Arlo Hemphill
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    4 Feb 01, 2013

    The Wicked Suite is just that - absolutely "wicked". A fun room to stay in. I'd come back anytime. Nice hotel restaurant downstairs too.

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  • Serrano Hotel - a Kimpton HotelPro 2014
    Jaak Treiman
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    + 2
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    3 Aug 16, 2013

    When it takes an hour to log on to the Internet and requires the assistance of the desk clerk to do so a hotel's rating suffers even though the personnel are friendly and the rooms clean. I do wonder about the shower heads. I'm 6'2" and had to stand on my toes to adjust the shower head.

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  • Serrano Hotel - a Kimpton HotelPro 2014
    Allie Bollella
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    3 Jul 12, 2014

    Comfy, warm hotel. Like many good SF hotels, it's small and cozy - perfect for a romantic weekend.

    Recommended for:Luxury TravelersNightlife LoversTrendsters
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  • Serrano Hotel - a Kimpton Hotel
    Craig Kellar
    2 Jul 04, 2012

    There's nothing really wrong with this place, and you can find decent rates here sometimes, but I feel like I'm grading on a curve compared to the other Kimpton hotels and this hotel just seems a little lacking. Its a little farther away from Union Square, it's a little smaller, it's a little darker, it's just a little less lovely.

    So, do you need to avoid this place? Not at all. But, you should aim for something else if you can.

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  • Serrano Hotel - a Kimpton Hotel
    terri
    4 Jul 04, 2012

    The location is perfect, right near Union Square. Just make sure you don't venture too far south on Taylor and end up in the Tenderloin. The theme at the Serrano is board games, and they have a few in the lobby/living room. They've also done upgrades between the first and second time I stayed there. Nicer TVs. Beds are always nice. Old-timey bath tubs. Really quaint.

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OverviewEdit

3.5 out of 5
9 members' reviews
Very Good! - 81% of guests recommend
  • Phone:

    +1-888-271-2681

Description

Set in the heart of San Francisco, this hotel is close to American Conservatory Theater, Union Square, as well as Asian Art Museum of San Francisco. Additional attractions include San Francisco Museum of Modern Art.

Features.
Dining options at Serrano Hotel a Kimpton Hotel include a restaurant and a bar/lounge. Room service is available during limited hours. The property hosts a complimentary

... read more
reception. Recreational amenities include a sauna and a fitness facility. This 3.5 star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. High speed Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. Wedding services, concierge services, and tour assistance are available. Additional property amenities include multilingual staff and coffee in the lobby. This is a smoke free property.

Guestrooms.
There are 236 guestrooms at Serrano Hotel a Kimpton Hotel. Bathrooms feature shower/tub combinations, designer toiletries, bathrobes, and hair dryers. In addition to complimentary weekday newspapers, guestrooms offer multi line phones with voice mail. Televisions have video game consoles and pay movies. Air conditioned rooms also include desks, minibars, blackout drapes/curtains, and electronic/magnetic keys. Guests may request a turndown service, hypo allergenic bedding, and wake up calls. Housekeeping is available. Guestrooms are all non smoking.



Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Valet parking: US$ 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities:

  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Pets Allowed
  • Data Ports
  • Hair Dryer
  • Air Conditioning
  • Sauna
  • Voicemail
  • Electronic Room Keys
  • In-House Bar
  • Meeting Rooms
  • Clothing Iron
  • In-House Dining
  • Wake Up Service
  • Family Rooms
  • Safe
  • Mini Bar In Room

Reviews Summary

Very Good!1851 reviews across the web.

  • This is a wonderful boutique hotel, as guests say.
  • Guests say the hotel is perfect for a romantic getaway.
  • Location
    98% liked the proximity to sightseeing.
  • Ambiance
    97% enjoyed the friendly atmosphere.
  • Service
    95% found the staff to be very friendly.
  • Hotel
    93% thought it was clean.
  • Food
    84% were happy with the price.
  • Hotel Building
    Building is pleasant.

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