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Shangri-La Hotel, The Marina, Cairns

1 Pier Point Road, Cairns Queensland, Australia
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  • 98%
    Family Travelers

Member Reviews (5)Write a review

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  • Shangri-La Hotel, The Marina, Cairns
    Member of
    Foodies
    Local Culture
    Outdoor Enthusiasts
    + 4
    • Budget Travelers
    • Family Travelers
    • Green Travelers
    • Adventure Travelers

    Beautiful breakfast with stunning pier view!

    Recommended for:Family Travelers
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  • Shangri-La Hotel, The Marina, Cairns
    Member of
    Foodies
    Local Culture
    Outdoor Enthusiasts
    + 7
    • Budget Travelers
    • Wellness
    • Luxury Travelers
    • Adventure Travelers
    • Nightlife Lovers
    • Spiritual Seekers
    • Art & Design Lovers
    First to Review

    I am really fond of Shangri-La Hotels and their branches around the world. Not that I partake of all the amenities that they have to offer. I go to a city to experience the city, and as much as I would love to check out everything this Shang had to offer, my time was short and the city beckoned to me.

    Fortunately for me this establishment was close to most near everything. I always enjoyed a good walk anyhow and I find that it always gives me a good view of the area. Most importantly the staff was responsive and set me up with a tour of the Great Barrier Reef.. which both my sister and I enjoyed immensely.

    Good thing I had my scuba license in hand.
    ;D

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  • Shangri-La Hotel, The Marina, Cairns
    Member of
    Foodies
    Students

    The hardware is clearly not of Shangri-la standard, especially when you just came from the Shangri-la in Sydney. The service, on the other hand, is fantastic, even by Shangri-la standard.

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  • Shangri-La Hotel, The Marina, Cairns

    We had a lovely room overlooking the water - great views, it was really spacious and well appointed. The price was good (we booked via lastminute though). The staff where super friendly, like some of the nicest & friendliest faces I have dealt with in the service sector.

    The only criticism I can give it, is that it is need of a renovation. The lobby has been renovated and looks amazing, but everything else - particularity the pool area (which was quite disappointing) needs to be brought up to the same standards as the lobby. It dates the hotel considerably - and was kinda shocking.

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  • Shangri-La Hotel, The Marina, Cairns

    Comfortable and convenient to sites, dining, and exploration

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Description

Set in the heart of Cairns, this hotel is close to Cairns Regional Gallery and Cairns Rainforest Dome. Another nearby attraction is Reef Teach.

Features.
Dining options at Shangri La Hotel, The Marina include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an outdoor pool, a children's pool, a spa tub, a sauna, and a fitness facility. This 5.0 star property has a business center and offers small meeting rooms, secretarial services, and limo/town car service. High speed Internet access is available in public areas. This Cairns property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. The property offers an airport shuttle (surcharge). Business services, wedding services, translation services, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a poolside bar, a coffee shop/café, and valet parking.

Guestrooms.

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There are 256 guestrooms at Shangri La Hotel, The Marina. Guestrooms have balconies. Beds come with premium bedding. Refrigerators, coffee/tea makers, and minibars are offered. Bathrooms feature separate bathtubs and showers, phones, designer toiletries, and bathrobes. In addition to complimentary newspapers, guestrooms offer direct dial phones with voice mail. Televisions have satellite channels, video game consoles, and pay movies. Air conditioned rooms also include separate sitting areas, desks, blackout drapes/curtains, and electronic/magnetic keys. Guests may request a turndown service and wake up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request.



Official Australia STAR Rating provided by AAA Tourism Pty Ltd
AAA Tourism Pty Ltd assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 5 stars.

Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Valet parking: AU$ 18 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

OverviewEdit

4.0 out of 5
5 members' reviews
111 people visited Shangri-La Hotel, The Marina, Cairns
Excellent! - 85% of guests recommend
  • Phone:

    +1-888-271-2681

Amenities:

  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Free Parking
  • Swimming Pool
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Sauna
  • Voicemail
  • Electronic Room Keys
  • In-House Bar
  • Meeting Rooms
  • Clothing Iron
  • In-House Dining
  • Wake Up Service
  • Family Rooms
  • Coffee & Tea Maker
  • Game Room
  • Safe
  • Mini Bar In Room

Reviews Summary

Excellent!1535 reviews across the web.

  • Guests consider it an awesome beach hotel.
  • Guests recommend this as a luxury hotel.
  • Room
    95% thought the view was good.
  • Service
    93% found the staff to be very friendly.
  • Location
    90% enjoyed the restaurants & bars nearby.
  • Grounds
    Pool was lovely, according to 81%.
  • Restaurant
    75% found the breakfast to be wonderful.
  • Hotel
    Hotel is great.

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