- Business Center
- Fitness Center
- Room Service
- Swimming Pool
- Hair Dryer
- Air Conditioning
- Electronic Room Keys
- In-House Bar
- Meeting Rooms
- Clothing Iron
- In-House Dining
- Wake Up Service
- Family Rooms
- Mini Bar In Room
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- 98%Business Travelers
Member Reviews (7)
- Swissôtel ChicagoFeb 19, 2014
Being from Chicago, when I go back to visit family, I want a hotel that's a really good bargain and right downtown near the lakeshore. The Swissotel is my go-to choice for chic hotel accommodations at a cut-rate price. The atmosphere is all business, but also quiet -- the hotel is a few blocks off Michigan Ave, which makes it a more relaxing place to stay. I don't mind the international standard style, with some boutique amenities thrown in.Recommended for:Business Travelers
- Swissôtel ChicagoApr 06, 2013
Bad service and overpriced! Few days before my trip they called to say the room was only booked for 2 nights when it was booked for 3 nights. Took some time but eventually this was fixed. The front desk is pretty helpful and friendly but the room service isn't. There is complimentary keurig coffee but they only give you decaf and they won't accept requests...instead they want you to pay for it. The rooms and bathroom are spacious but the beds are uncomfortable so I had back aches. You have to pay for the Internet and it isn't steady, keeps kicking you off. The location is really convenient, walking distance to everything. Overall I wouldn't recommend it for the price and service.
- Swissôtel ChicagoJul 04, 2012
How much you enjoy your stay here is likely to depend on whether you can find a discounted room rate, because every service in the hotel is a la carte. The hotel charges $15 per day to use the pool or gym. Wireless internet is extra. Upgrade for $25 to a to a corner room where you can see the Navy Pier fireworks on Saturdays in the summer (no extra charge!) It’s a sleek, low-key hotel with modern furnishings and a more austere professional feel to the service that can be a bit of a contrast with the sensibilities of the Midwesterners who turn up here. Though it is just three blocks off Michigan Avenue, it’s a bit of a walk to the main Mag Mile shops (but a quick cab ride.) Parking is $50+ per night so just say no to that, find a cheap garage and get pedestrian like the locals do. The trains and buses are awesome and intuitive in Chicago. The elevators in the hotel, not so much. There’s a system where you key in your floor, are assigned a car to take you there, and then people who don’t know how it works fill up your space and are bemused when they can’t just push a button on the inside. Bemused is probably putting it mildly. Again, check Travelocity, because this place seems to have lots of last minute availability and even with the add-ons you can probably leverage yourself a value stay with a fantastic view.
- Swissôtel ChicagoJul 04, 2012
When I saw the front of this hotel I was really impressed. The mood is modern European. It is like being at a giant street café, except for the restaurant which is more like an Irish pub. The lobby is extremely clean with a lot of nice dark wood. The staff was polite and helpful. The elevators have a new system that allows you to choose your floor before you get in, and then directs you to which elevator you will need. This made it very convenient when there was a large group of people waiting for the elevators, and we did not have to try to squeeze into one elevator. The suite had a gorgeous view of the Navy Pier, and all of the furniture and décor was highly modern and impressive. The pool and fitness rooms are also modern and great. They both feature floor to ceiling windows, and the pool has a really neat mural of the Chicago skyline. This place really impressed me.
- Swissôtel ChicagoMember ofLocal CultureBusiness TravelersFoodies+ 6Jul 04, 2012
Clean, urban, conveniently located.
I was here for a work conference. It's the hotel where the conference is held, so, that makes booking/staying here an obvious choice.
Transformers was being filmed when we were there, and they gave me a high floor with a nice view, so both, total wins.
I would probably stay here again, although there are so many fun boutique hotels in Chicago to try out too in the same price range...
Oh, figure out your elevators so it's not so darn slow (I think I waited like 10 minutes for one one day).
Dining options at Swissôtel Chicago include a steakhouse restaurant, The Palm, and a bar/lounge, Amuse. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a state-of-the-art fitness centre on the 42nd floor, a hot tub, and a dry sauna. This 4.0 star property has a business center and offers small meeting rooms, secretarial services, and limo/town car service. High speed Internet access is available for free in the lobby, no password required. Translation services and tour assistance are available from their award-winning concierge. Additional property amenities include valet parking, and a concierge desk.
There are 661 guest rooms at Swissôtel Chicago. Room types includes standard kings, doubles, lifestyle suites, junior suites, a 101.9 THE MIX Musician’s Suite, an Author’s Suite, as well as a Duplex Suite and Presidential Suite. Beds come with premium, Frette sheets, and comfortable European bedding. Keurig coffee/tea makers come standard in each room, as well as an umbrella. Bathrooms feature separate bathtubs and showers, phones, designer toiletries, and bathrobes. In addition to iHome units, guestrooms offer multi line phones with voice mail. Televisions have video game consoles and pay movies. Air conditioned rooms also include desks, electronic/magnetic keys, irons/ironing boards, and clock radios. Guests may request a turndown service, hypo allergenic bedding, and wake up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request.
Notifications and Fees:
The following fees and deposits are charged by the property at time of service, check in, or check out.
- Valet parking: US$ 62 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Excellent!1695 reviews across the web.
- Guests recommend this hotel for business travelers.
- Guests recommend this hotel for a romantic getaway.
- Location98% liked the proximity to sightseeing.
- Room97% thought the view was good.
- Hotel92% thought it was clean.
- Service91% found the staff to be very friendly.
- Hotel Building88% said the facilities were very new.
- GroundsPool was lovely, according to 73%.