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The Peninsula Chicago

108 E Superior St, Chicago, IL 60611
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  • 98%
    Luxury Travelers
  • 71%
    Business Travelers
  • 64%
    Foodies
  • 57%
    Wellness

Member Reviews (18)Write a review

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  • The Peninsula Chicago
    Gogobot Editors' Choice
    Member of
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    + 11
    • Budget Travelers
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    5 Nov 05, 2013

    This hotel is a favorite for foodies for two reasons: Chef Lee Wolen's The Lobby, which boasts some of the best roast chicken in the city, and the all-you-can-eat weekend chocolate buffet.

    Recommended for:Foodies
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  • The Peninsula Chicago
    Yulree Chun "@GogobotLA"
    Member of
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    Local Culture
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    + 12
    • Budget Travelers
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    5 Jul 05, 2012

    Such a beautiful, elegant place have Sunday brunch or Afternoon Tea. I love having excuses like this to dress up in my Sunday best and spend a slowly paced afternoon with loved ones.

    I also love how much sunlight their large windows bring in. Really sets the tone of this place.

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  • The Peninsula ChicagoPro 2014
    Kat Von B (Travelinggreek)
    Member of
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    + 3
    • Luxury Travelers
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    5 Aug 27, 2013

    If it was possible to give this hotel another 5 Stars I would!!
    I should tell you that I am in the Travel Industry and have been to many amazing properties.
    Upon arrival I received a huge box(gift) from upper management, it was a monogrammed with my initials.
    The service is so over the top I almost don't know where to begin.
    A standard practice is upon arrival the Front Desk Clerk will walk you to your room to faniliarize you with the hotel and to answer any questions.
    It struck me as important because that is the treatment recieved by guests no matter what room catagory is booked.
    The service in every restaurant and bar was impeccable.
    The hotel also has a car that will take you where ever you want to go within the city limits.
    If you are visiting this city you must go to this hotel if even for a drink.
    By The Way...Did I mention that Tiffany's is next door?

    Recommended for:Business TravelersLuxury TravelersWellness
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  • The Peninsula Chicago
    David Westin
    4 Jul 29, 2013

    The Peninsula is certainly a nice hotel but it is doubtful that it deserves the five-star rating. The hotel is so centrally located that the street noise permeates even the highest rooms, making for a rather loud sleeping experience. Also, the rooms were just a bit small for such a price, but that might just be because we were traveling as a family. Despite the street noise, the location can't be beat and we took full advantage of the lakefront and the magnificent mile.

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  • The Peninsula Chicago
    Connie Pistilli
    Member of
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    + 5
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    5 Jul 05, 2012

    Regal and upscale, The Peninsula is a 5 star hotel all around. Service is excellent and the decor is classical.

    Their famous afternoon tea in the lobby is lovely. A perfect spot to spend a leisurely day.

    Recommended for:Luxury Travelers
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  • The Peninsula Chicago
    Sarah Hirsch
    5 Jul 05, 2012

    Maybe you are a high-roller and are used to living the life of luxury, but I'm not, so this hotel offers an experience that is unparalleled in my world. The hospitality is outstanding -- you'll feel right at home, well, if you live in a fabulous mansion. The decor is impressive and the rooms are the epitome of comfort. The Peninsula is famous for its tea service, so do partake if your schedule allows. The downtown location can't be beat, either. The only drawback is, of course, the high price tag!

    Recommended for:Luxury Travelers
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  • The Peninsula ChicagoPro 2014
    Mel S Wong
    Member of
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    + 5
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    5 Jul 05, 2012

    Three Words: Peninsula Tea Set. Whether staying at the hotel, do stop by for tea which should be a destination in itself. Very conveniently located near the Magnificent Mile, The Pen Chicago offers a lush refuge from the hustle outside. Rooms are beautifully appointed and service holds up to the Peninsula standards.

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  • The Peninsula Chicago
    Carrie Miller
    5 Jul 04, 2012

    Yes, the rooms are super comfortable with luxuriant linens and small-apartment sized bathrooms. Yes, the service deserves its “legendary” label, complete with throwback bellman and valet uniforms that make you feel like you’re living in the golden age of travel. But the thing that draws me back to the Peninsula like a moth to the flame is their spa. The 90-minute Thai poultice massage at the Peninsula will haunt your dreams. I got there a little early and was directed to slip between the sheets of one of the waiting lounge beds, and was offered glossy magazines, and hot tea or water. During the Thai massage, a therapist alternately rubs and taps hot poultices made of healing herbs across your skin. I was first asked whether I wanted to be relaxed or envigorated by the process, and, once choosing relaxed, was offered two aromatic oils to pick from. An hour and a half later I emerged from the room in a blissful coma. I sunk into my room’s deep marble tub, listened to the classical radio station (TV is another in-tub option) and tucked myself into the incredibly soft bed and adjusted the lights and temperature with this bedside master panel they have. By the time I woke up, room service seemed the only sensible option. It was delivered white-linen quickly and, in a super high-end touch, served in courses! I especially appreciated that because, having emerged from near-hibernation, had ordered so much food my ice cream would have been soup by meal’s end. I only dipped a toe in the half-Olympic sized heated pool, but on my next visit plan to sun myself on the outside terrace on the window-walled 19th floor.

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  • The Peninsula Chicago
    Robert Tisdale
    4 Jul 04, 2012

    The lobby was gorgeous and large with a lot of palm trees. This hotel emanates class, and the staff is a match. There are over 30 complimentary scheduled fitness classes each week, including yoga, swimming, and palates to name a few. The gym is part of their spa which takes up two floors and includes a pool, and feature views utilizing floor-to-ceiling windows. The gym is great, and if you forget to bring running shorts, you will not have to buy the $70 pair in the lobby. They will lend you them. They think of everything here. Even the smallest rooms are luxury with the levels of electronically controlled mood lighting, huge TV’s, and comfy king size beds. One of the staff members mentioned they occasionally have fashion shows at the hotel, and it can get crazy, but unfortunately, there was not one going on while I was there. This place is a pillar of class, and I do not hesitate when I say that this is one of the best hotels in Chicago.

    Recommended for:Luxury Travelers
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  • The Peninsula Chicago
    Badri N
    5 Jul 04, 2012

    Wow! I believe I have found a new Gold standard for excellence that rivals and perhaps excels the Ritz-Carlton!

    I had the pleasure of staying 4 nights at the magnificent Peninsula hotel on recent business trip to the Windy City! I cannot think of many other stays that have been as comfortable, pleasurable and filled with some of the most impeccable and courteous service ever!

    Rich, opulent rooms and lobby areas, great choice of dining (from quick and casual to sophisticated and ultra formal), great bar (though a tad pricey!!!) and a location that's hard to beat, right beside the historic Water Tower.

    Luxuriously appointed rooms that are elegant and understated - they don't SCREAM opulence at you but it's obvious in every little detail. The standard rooms are roomy but not huge. The bed was really comfortable and the climate control very efficient.

    What makes this absolute gem of a hotel stand out is the service. Every single person - check-in desk clerk, the bell-hops, the concierge, housekeeping, room service waitress... every single one greeted me by name when they saw me... this is staggering!!! As a previous reviewer has stated, the rooms are indeed serviced twice a day unless you request otherwise.

    Bathroom was gorgeous - marble sinks, comfortable shower with great control of water temperature and a fantastic set of bathroom amenities that were refreshed every single day!

    ~ 5 stars overall - this is unquestionably one of the premier hotel chains, if not the very best, in the world! If I could, I would return here in a heartbeat to enjoy more of this world class service and elegance.

    Recommended for:Luxury TravelersBusiness Travelers
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  • The Peninsula Chicago
    Heart Hojjat
    5 Jul 05, 2012

    hojjat

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  • The Peninsula Chicago
    Ahmad Kamal
    3 Jul 05, 2012

    nice bt not enough

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  • The Peninsula Chicago
    Katie Allanson
    5 Jul 04, 2012

    The Shanghai Terrace is a great spot to grab a cocktail when the weather is nice.

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  • The Peninsula Chicago
    andre
    Member of
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    5 Sep 13, 2011
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  • The Peninsula Chicago
    Jen Knoedl @GogobotChicago
    Member of
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    + 10
    • Business Travelers
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    5 Mar 19, 2013
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  • The Peninsula Chicago
    Justin Rand
    5 Jun 21, 2011
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  • The Peninsula Chicago
    sara
    5 Aug 17, 2011
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  • The Peninsula Chicago
    Marilyn Pona
    5 Sep 03, 2012
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Description

This hotel is located in Chicago, and the Chicago Water Tower, the Hancock Tower, and the Tribune Tower are area attractions. Other attractions include Millennium Park.

Features:
Dining options at The Peninsula Chicago include top-rated Avenues fine dining restaurant, afternoon tea and European fare at the Lobby and the Shanghai Terrace, offering Shanghainese and Cantonese cuisine. There is also

... read more
and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. The property's full service health spa has massage/treatment rooms and beauty services. This 5.0 star property has a business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Wireless Internet access is available in public areas. This Chicago property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. The property offers an airport shuttle (surcharge). Business services, wedding services, limo/town car service, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk.

Guest Rooms:
There are 339 guest rooms at The Peninsula Chicago. Guest rooms have city views. Beds come with premium bedding. Bathrooms feature separate bathtubs and showers with handheld showerheads. They also offer phones, televisions, and makeup/shaving mirrors. In addition to complimentary wireless and wired high speed Internet access, guest rooms offer multi line phones, iPod docking stations, and CD players. Plasma televisions have DVD players and pay movies. Air conditioned rooms also include desks, minibars, complimentary bottled water, and remote lighting/drapery/curtain control. Guests may request refrigerators, microwaves, and irons/ironing boards. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request.



Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Valet parking: US$ 48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities:

  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Swimming Pool
  • Free Hi Speed Internet
  • Pets Allowed
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Sauna
  • Voicemail
  • Electronic Room Keys
  • In-House Bar
  • Meeting Rooms
  • In-House Dining
  • Wake Up Service
  • Safe
  • Car Rental Desk
  • Mini Bar In Room

Reviews Summary

Excellent!553 reviews across the web.

  • Guests say the hotel is perfect for a romantic getaway.
  • Guests think this is a family-friendly hotel.
  • Wellness Area
    top-notch fitness area, thought 100%.
  • Location
    96% enjoyed the restaurants & bars nearby.
  • Hotel
    94% thought it was clean.
  • Service
    94% found the staff to be very friendly.
  • Food
    86% found the breakfast to be wonderful.
  • Room
    82% were happy with the bathroom.

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