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The Ritz-Carlton Santiago

Calle El Alcalde 15, Las Condes, Santiago, Chile
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  • 98%
    Luxury Travelers
  • 62%
    Business Travelers
  • 62%
    Family Travelers

Member Reviews (6)Write a review

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  • The Ritz-Carlton Santiago
    Katie Worth
    First to Review
    4 Oct 25, 2013

    I always wondered whether the Ritz-Carlton was named after the word ritzy, or if the word ritzy derived from the glam and storied Ritz hotels. When you walk into this Ritz, in one of Santiago's toniest neighborhoods, you are inclined to think the word was derived from the hotel. The place just smells like wealth, and it has to be one of the most English-speaking places in Santiago. If you want to be in a hotel where every detail is thought of, this is it. The rooms are spacious and beautiful, in kind of a floral way. The beds are about four feet tall, they're so stuffed with feathers or something else just as cushy. The bathtub is jaccuzi, of course. But you pay for all that ritziness: Want internet? Extra charge. Breakfast? Extra charge. Parking? Extra charge. Certainly, one gets the feeling that the guests here just don't mind. I'm being petty and knocking off one star because this airline-like charging for every extra is annoying to me, and because one of the staffmembers was a little rude with me, though everybody else was perfectly professional.

    Recommended for:Business TravelersFamily TravelersLuxury Travelers
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  • The Ritz-Carlton SantiagoPro 2014
    Steve DeAngelo
    Member of
    Local Culture
    Budget Travelers
    Business Travelers
    + 4
    • Wellness
    • History Buffs
    • Adventure Travelers
    • Art & Design Lovers
    5 Aug 31, 2012

    If you're looking for a safe, luxurious hotel where you will be pampered by a very polite and friendly hotel staff, then the Ritz-Carlton is your hotel. When I say it's a safe hotel, I'm referring to the fact that the hotel was built to withstand an earthquake measuring 12 on the Richter Scale, which means it will take the equivalent of a nuclear bomb to collapse this hotel.

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  • The Ritz-Carlton Santiago
    Gregory Browne
    4 Aug 31, 2012

    Of course it was excellent, what else would one expect from the Ritz. Friendly and attentive staff, spacious rooms with comfy feather beds. Luxury is at every corner, fine dining in the hotel or just around the corner in any direction. The view from the room shows off the most modern of Santiago. Car service is at the waiting and everyone seems to be fluent in English. Downside though, and other guest agree, why does the Ritz over charge for wifi access. Nickel and dime you for internet? It feels like what a second rate hotel would do. I'm knocking you back a star for that one, Ritz. You should know what your clients want.

    Recommended for:Luxury Travelers
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  • The Ritz-Carlton Santiago
    Alex Aguilera
    4 Aug 31, 2012

    This is a classic place that meets every condition for a wonderful stay. Comfortable and luxurious, needless to say, but better than that is its intimate atmosphere, and its smiling staff that make you feel welcome, their candid voice representing the hotel's spirit well. The pool and its surroundings resemble a wellness oasis conveniently located on the terrace. But a few details seem a little lacking – the spa seems somewhat reduced for this category of hotel. The price seems excessive to me, but those who enjoy luxury might will find this hotel to their entire pleasure.

    Recommended for:Luxury Travelers
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  • The Ritz-Carlton Santiago
    Tomas Legacy
    5 Mar 25, 2014

    nice pool on the roof

    Recommended for:Luxury Travelers
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  • The Ritz-Carlton Santiago
    Edward Meeker
    5 Sep 08, 2012
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OverviewEdit

4.5 out of 5
6 members' reviews
Excellent! - 90% of guests recommend
  • Phone:

    +1-888-271-2681

Description

This Santiago luxury hotel is located in the business district, near San Cristobal Hill. Another nearby attraction is La Chascona.

Features.
Dining options at The Ritz Carlton, Santiago include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a spa tub, a sauna, a fitness facility, and a steam room. The property's full service

... read more
health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5.0 star property has a business center and offers small meeting rooms, secretarial services, and limo/town car service. High speed (wired) Internet access (surcharge) is available in public areas. This Santiago property has 9,000 square feet of event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. The property offers an airport shuttle (surcharge). Concierge services, translation services, and tour assistance are available. Additional property amenities include valet parking, multilingual staff, and gift shops/newsstands.

Guestrooms.
There are 205 guestrooms at The Ritz Carlton, Santiago. Beds come with premium bedding. Bathrooms feature separate bathtubs and showers, jetted tubs, phones, and designer toiletries. Wireless and wired high speed Internet access is available for a surcharge; guestrooms also offer multi line phones, CD players, and voice mail. Plasma televisions have premium cable channels. Air conditioned rooms also include desks, minibars, irons/ironing boards, and clock radios. A turndown service is available nightly, housekeeping is offered, and guests may request hypo allergenic bedding.



Notifications and Fees:

  • There are no room charges for children 11 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

The following mandatory hotel imposed fees are charged and collected by the hotel either at check in or check out.

  • All citizens of Chile will be charged the national value added tax
The above list may not be comprehensive. Mandatory hotel imposed fees may not include tax and are subject to change.

Additional fees and deposits may be charged by the property at time of service, check in, or check out.

Amenities:

  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Free Parking
  • Swimming Pool
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Sauna
  • Voicemail
  • In-House Bar
  • Meeting Rooms
  • Clothing Iron
  • In-House Dining
  • Safe
  • Mini Bar In Room

Reviews Summary

Excellent!143 reviews across the web.

  • Guests recommend this hotel for business travelers.
  • Location
    98% enjoyed the restaurants & bars nearby.
  • Service
    94% found the staff to be very friendly.
  • Food
    84% found the breakfast to be wonderful.
  • Hotel
    80% thought it was clean.
  • Wellness Area
    top-notch fitness area, thought 75%.
  • Grounds
    Nice grounds.

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