The Ritz-Carlton Seoul
Phone:+82 2 3451 8000
- Business Center
- Fitness Center
- Room Service
- Swimming Pool
- TV In Room
- Hair Dryer
- Air Conditioning
- Electronic Room Keys
- Meeting Rooms
- Clothing Iron
- Coffee & Tea Maker
- Mini Bar In Room
- Handicap Accessible
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- 98%Luxury Travelers
Member Reviews (4)
- The Ritz-Carlton SeoulMember ofLocal CultureBudget TravelersFoodies+ 1Jul 05, 2012
I must agree with the reviewer below and say that this Ritz Carlton does not live up to the brand's reputation and the rooms are indeed in need of refurbishing. It’s been two years since that review and the guest rooms don’t seem to have been renovated or updated in any way. For the price and the name, I expected to be more wowed by the standard deluxe room, which was a bit on the small side and with tired furnishings. The suites are obviously roomier, and it should be pointed out that with their décor in shades of gold and honey, the rooms seem to glow, creating a warm atmosphere. It seems like more attention has been paid to maintaining the appearance of the lobby and common areas, which do indeed exude the epitome of opulence that one expects from a Ritz Carlton. As soon as you enter the hotel, sounds of running water and the scent of jasmine surround you. However, for the price you pay, there are better options nearby.
- The Ritz-Carlton SeoulMember ofLocal CultureOutdoor EnthusiastsBudget Travelers+ 3First to ReviewJul 04, 2012
I've stayed at this Ritz Carlton twice. The first time was way back in 2004. My impression was that it was looking a bit tired and not quite up to RC standards. My second stay was in April of 2010 and I am sorry to report that this hotel has not improved and looking even more haggard than before. The rooms are badly in need of an update and the restaurant was just "ok".
- The Ritz-Carlton SeoulJul 05, 2012
Three Stars may seem an outlandish rating to bestow on a Ritz Carlton, but, to use a theatre phrase, the Seoul branch of this world class chain is "phoning in the performance". Perhaps it's a case of reputation building expectations too high, but for the price as well as the other options available in the Gangnam area, the Ritz Seoul doesn't seem to be living up to it's name.
Upon first look, the lobby and other public areas of the hotel are impressive. The ambiance feels light and airy, inviting, with touches of exotic, dessert warmth. The service is polite, and the English level of the staff makes for easy communication.
My problem really comes with the rooms themselves, which are shockingly small for the price. In the Deluxe room, there is almost no floor space that isn't taken up with the bed. The bathrooms are also small, and feel quite cramped, with only a shower stall and no bathtub- a big downside for me.
The Ritz Seoul has what seems to be the standard Korean restaurant combo of Italian, Chinese, and Japanese on site, as well as a Buffet.
In the end, you will most likely have a lovely stay at the Ritz- but don't expect it to be the most spacious or most luxurious place you've ever stayed. I suppose if you supplant the word "cramped" with "cozy" you could turn this review on it's head. It's really all about expectations, and this hotel just didn't live up to mine.
Recreational amenities include an indoor pool, a spa tub, a sauna, and a fitness facility. The property's full service health spa has massage/treatment rooms. This 5.0 star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. Complimentary wireless Internet access is available in public areas. This Seoul property has event space consisting of conference/meeting rooms and a ballroom. The property offers an airport shuttle (surcharge). Guest parking is complimentary. Wedding services and tour/ticket assistance are available. Additional property amenities include valet parking, a concierge desk, and multilingual staff.
Guestrooms have balconies. Beds come with premium bedding. Refrigerators, coffee/tea makers, and minibars are offered. Bathrooms feature separate bathtubs and showers with handheld showerheads. They also offer phones, bidets, and makeup/shaving mirrors. In addition to complimentary wireless Internet access, guestrooms offer speakerphones, voice mail, and complimentary weekday newspapers. LCD televisions have premium cable channels, DVD players, and pay movies. Air conditioned rooms also include separate sitting areas, desks, complimentary bottled water, and blackout drapes/curtains. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.
Excellent!335 reviews across the web.
- Guests recommend this hotel for business travelers.
- Guests recommend this as a luxury hotel.
- Service99% found the staff to be very friendly.
- Location88% liked the proximity to shopping.
- Wellness/Sportstop-notch fitness area, thought 84%.
- GroundsPool was lovely, according to 83%.
- Hotel81% considered it to be very well-maintained.
- Food73% found the breakfast to be wonderful.