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The Westin Boston Waterfront

425 Summer Street, Boston, MA 02210
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Who Likes This Place?

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  • 98%
    Business Travelers
  • 74%
    Foodies
  • 63%
    Trendsters
  • 63%
    Luxury Travelers
  • 62%
    Family Travelers
  • 62%
    Nightlife Lovers
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Member Reviews (7)Write a review

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  • The Westin Boston Waterfront
    Member of
    Local Culture
    Outdoor Enthusiasts
    Budget Travelers
    + 2
    • Foodies
    • Backpackers

    There's no denying that the Westin is a very nice hotel. It's got a nice indoor pool, a fitness center, concierge, laundry service and an impressive business center. And many of the rooms come with some seriously stunning skyline views. It's a huge hub for meetings, conferences and conventions, which adds a busy, hectic feel to the communal spaces, but I'm sure it's very pleasant and fun if you're actually there as a participant in one of these conventions. The place just has a very stiff, corporate style that could turn some people off.

    Recommended for:Business TravelersFoodiesNightlife LoversTrendsters
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  • The Westin Boston Waterfront

    While there is a lot of negative press surrounding this Westin, I can only review what I personally experienced, and overall, I had a good experience here

    The location of the Westin is very close to the airport and can be reached via the WTC stop on the bus for $2, an airport shuttle $15, or a taxi ~$20. The location is near a metro and the convention center, though is not located in an area that has a lot to do directly surrounding it.

    My room was kept nice and clean, had a comfortable bed with good pillow choices, and an awesome heavenly shower with 2 shower heads. Thankfully internet was included in our conference package, but it usually runs $12-19 a day... WTF?!

    The conference space was well maintained and easy to navigate. I had meals catered by their in house staff, and they were good for the fact that they needed to feed about 700 people each day. I stayed far away from the $20 Sauciety breakfast, and don't drink *cough* Starbucks (though I appreciate that they have one in the building for those that do).

    There was also a solid pool / jazuzzi and workout facility that had good hours in the morning and evening.

    Overall the Westin seems reasonable for a big conference, but has a lot of variables that can nickel and dime you if you're not careful. This would not be my choice of hotels if I was here on my own, but it was suitable for our needs.

    3 stars.

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  • The Westin Boston Waterfront

    This building is massive and a big hotspot for conventions, and if there’s some major event happening here or in the nearby convention center, it’s probably your best bet. Unfortunately, the staff was a little snippy and impatient with me, and I think I caught one of the bellhops making fun of me behind my back. That may have just been my experience, though. On the plus side, there are three restaurants, a City Bar, and a Starbucks in the building, and while you’re not close to downtown, there are things to see and do nearby if you get downtime, particularly the ICA, which is almost right across this street. There are also three different views for the same price, all of which are more than just a brick wall, and a couple of which give you an excellent view south.

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  • The Westin Boston Waterfront
    Member of
    Business Travelers
    Wellness
    History Buffs

    Excellent hotel. Conveniently located next door to the convention center. Restaurants have good food.

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  • The Westin Boston Waterfront
    Member of
    Local Culture
    Business Travelers
    Wellness
    + 4
    • Luxury Travelers
    • Adventure Travelers
    • Spiritual Seekers
    • Trendsters
    First to Review

    This modern Westin offers a great business stay. Its contemporary rooms are elegant, offers plenty of space and super comfortable beds. The service is consistently good. It is not conveniently located for travelers on holiday; it is rather ideal for business that are specifically taking place at the nearby convention center.

    Recommended for:Business Travelers
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  • The Westin Boston Waterfront
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  • The Westin Boston Waterfront
    Recommended for:Business TravelersFamily TravelersLuxury Travelers
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Description

This hotel is located near the water close to the World Trade Center. The Westin Boston Waterfront features 24-hour room service, as well as an onsite Starbucks. There is also an abundant amount of meeting and event space onsite. All guest rooms feature Westin's signature Heavenly Bed and Heavenly Bath products.

Features:
Dining options at The Westin Boston Waterfront include 4 restaurants and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a fitness facility, and a children's club. This 4.0 star property has a business center and offers small meeting rooms and audio visual equipment. High speed Internet access is available in public areas. This Boston property has 75000 square feet of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and a concierge

... read more
desk. This is a smoke free property.

Guestrooms:
There are 793 guestrooms at The Westin Boston Waterfront. Beds come with pillowtop mattresses, signature bedding, triple sheeting, and down comforters. Coffee/tea makers and minibars are offered. Bathrooms feature shower/tub combinations, bathrobes, and hair dryers. In addition to complimentary newspapers, guestrooms offer multi line phones with voice mail. Televisions have pay movies. Air conditioned rooms also include desks, electronic check out, electronic/magnetic keys, and irons/ironing boards. Guests may request refrigerators, hypo allergenic bedding, and wake up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.

Notifications and Fees:
The following fees and deposits are charged by the property at time of service, check in, or check out.
  • Self parking: US$ 32 per day
  • Valet parking: US$ 42 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

OverviewEdit

4.0 out of 5
7 members' reviews
1,235 people visited The Westin Boston Waterfront
Very Good! - 83% of guests recommend
  • Phone:

    +1-888-271-2681

Amenities:

  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Swimming Pool
  • Pets Allowed
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Voicemail
  • Electronic Room Keys
  • In-House Bar
  • Video Check Out
  • Meeting Rooms
  • Clothing Iron
  • In-House Dining
  • Wake Up Service
  • Family Rooms
  • Coffee & Tea Maker
  • Safe
  • Car Rental Desk
  • Mini Bar In Room
  • Valet Parking
  • Non-Smoking Rooms
  • Whirlpool

Reviews Summary

Very Good!1716 reviews across the web.

  • Guests recommend this hotel for business travelers.
  • Hotel
    97% thought it was clean.
  • Service
    93% found the staff to be very friendly.
  • Room
    89% said the beds were comfortable.
  • Location
    89% enjoyed the restaurants & bars nearby.
  • Restaurant
    73% loved the dining experience.
  • Hotel Building
    Very nice building.

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