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The Westin St. Francis

335 Powell Street, Union Square, San Francisco, CA 94103
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These scores tell you how well-liked a place is in each Tribe. Gogobot Tribes are groups who share a certain travel style, like Family Travelers or History Buffs.

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  • 98%
    Business Travelers
  • 93%
    Luxury Travelers
  • 93%
    History Buffs
  • 65%
    Nightlife Lovers
  • 65%
    Adventure Travelers
  • 64%
    Family Travelers
  • 64%
    Art & Design Lovers
  • 58%
    Students
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Member Reviews (53)Write a review

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  • The Westin St. Francis
    Connie Pistilli
    Member of
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    Local Culture
    Outdoor Enthusiasts
    + 5
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    4 Mar 22, 2014

    Love the architecture of this historical hotel. While my room was rather spacious with a Heavenly king sized bed, it was not the most beautiful Westin room I've stayed in, but the view of the city was quite stunning. I was disappointed that there weren't as many toiletries inside the bathroom, and no plush bathrobes. I don't know, maybe my expectations for this 4-star historic hotel was a bit too high? Nonetheless, the staff here was awesome, so major props to them.

    The location right in the heart of Union Square can't be beat, and Michael Mina's new steakhouse Bourbon Steak is located downstairs. The event managerial staff is excellent to work with - just in case you ever want to throw a big bash here!

    Recommended for:Business TravelersLuxury TravelersHistory Buffs
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  • The Westin St. FrancisAmbassadorPro 2014
    Stanley Chan
    Member of
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    Budget Travelers
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    + 4
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    5 Nov 11, 2013

    Attended the official YELP Unwrapped! Holiday Party at the Westin St. Francis in San Francisco with fellow Yelpers! The event was huge. At least 3000 Yelpers attended tonight to enjoy free food and drinks from many restaurants, including Espetus, Tryptich, Urban Tavern, and more! Tonight's event was a foodie lover's paradise!

    Arrived in line at 6:30 PM, and was able to get in by 7:20ish. The YELP staffers were very efficient and always on hand for questions. Unlike a clubbing line, things were very well coordinated and organized. Once we got into the hotel, it was time to eat! The lines were long, but there was plenty of food to go around for the early birds. The drinks were pretty good too, with a lot of them mixed with Honest Tea. My favorite dishes of the night: the roasted chestnut soup, the pumpkin moose, spareribs, and multi-flavored gelato! To top it off also, there were some erasable boards where we were able to write our favorite foodie quotes: "I don't eat to live - I LIVE to EAT!", "If it looks nasty, it must taste great!", and "It's my duty to please my belly!" The event was totally fun and opened my eyes to the different types of foods! Looking forward to next year's YELP Holiday Party!

    Recommended for:Adventure TravelersLuxury TravelersNightlife LoversStudents
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  • The Westin St. Francis
    Ramona Flume
    5 May 23, 2014

    The only hotel in San Francisco's famous Union Square, the Westin St. Francis offers world-class luxury on top of one of the best locations in the city. It's surrounded by incredible shopping, restaurants and is just a short walk from Chinatown, the Financial District and the Moscone Convention Center. There's even a cable car stop right outside the front door.

    Recommended for:Business TravelersFamily TravelersLuxury Travelers
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  • The Westin St. FrancisCommunity ManagerAmbassadorPro 2014
    Keane
    Member of
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    Foodies
    Backpackers
    + 4
    • History Buffs
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    5 Oct 07, 2013

    Westin St. Francis may have the best hotel location in all of San Francisco. Directly facing Union Square, it’s front side forms one of the four wall of buildings enclosing the park. During Christmas, it’s even more beautiful as the building is illuminated in a dramatic fashion such that it serves as a wonderful backdrop for photos of the Union Square Christmas tree. Within the hotel is the restaurant Michael Mina, reputedly one of the best restaurants in the city that rivals Gary Danko and The Dining Room at Ritz-Carlton.

    I came here once for a large party within their banquet rooms. The space is large and the hotel staff were very friendly. Everything was clean and I really enjoyed my experience. They did a great job keeping a large crowd in check.

    I can’t comment on the rooms as I’ve never stayed here. I can only share my experiences about their events room and location.

    Recommended for:Business TravelersHistory BuffsLuxury Travelers
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  • The Westin St. Francis
    MissingLynxx
    5 Oct 28, 2012

    Luxury and wonderful customer service

    Recommended for:Luxury Travelers
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  • The Westin St. Francis
    Malia Yoshioka
    Member of
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    + 7
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    5 Mar 22, 2014

    I love the classic feel of the Westin St. Francis, although some of the rooms in the older towers are TINY, so I'd recommend the newer highrise towers if you can't get one of the big rooms overlooking Union Square. Speaking of Union Square, you can't beat the location for shopping, dining, etc. Tip: Get up early and take the cable car to Fisherman's Wharf when there's no line!

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  • The Westin St. Francis
    JohnMichael
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    + 7
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    5 Jul 04, 2012

    I can't comment too much on the the rooms there....but I can comment on the ballrooms there since I had gone to a large black tie affair there. It was large...large does not do it justice.....but the hall of mirrors was a nice touch and the food wasn't that bad. I do like Minna downstairs and the rest of it was so sososososososo.... Austere! Though Austere with a passion for taste. In retrospect, it seems that the rooms are a hit or miss type thing, but again I can't comment on that too much. The beds were nice! I do remember having a great time in the hotel otherwise. Valet parking was great, the service was great, everything else was great.

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  • The Westin St. FrancisPro 2014
    Mel S Wong
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    + 5
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    4 Jun 24, 2014

    Classic grand hotel located conveniently on Union Square. It is close to shopping, eating, site seeing, and the cable car. The Clock Bar near the grand front entrance is a great spot to catch up over specialty cocktails.

    Recommended for:Art & Design LoversBusiness TravelersFamily TravelersHistory Buffs
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  • The Westin St. Francis
    Gogobot Editors' Choice
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    + 11
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    4 Apr 10, 2014

    In Union Square and housing the Michael Mina Clock Bar along with several other dining options, the famous Westin St. Francis is more than just a place to lay your head. The hotel is smack dab in the middle of Union Square with a cable car line directly outside, so you're just a few minutes by foot or cable car to dozens of San Francisco's best restaurants.

    Recommended for:Business Travelers
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  • The Westin St. Francis
    Hannu Kokko
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    3 Jul 05, 2014

    Stayed here on my first trip to San Francisco. The place is very conveniently located of course, on Union Square and just in front of it is the tram stop. From the outside the hotel looks majestic with its scenic lifts and all. The breakfast was very expensive. room was ok, felt old, and at the time no wireless. Have since then always chosen another hotel from the same region.

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  • The Westin St. Francis
    Troy Kent
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    3 Nov 15, 2012
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  • The Westin St. FrancisPro 2014
    Harold Smith-Franzen (@smithfranzen)
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    2 Jun 10, 2014

    You couldn't have a better location but room quality really varies and some units are in desperate need of renovation. Very popular for conferences and can be insanely crowded / overrun. A good choice if it is on fire sale but, otherwise, other nearby properties offer similar convenience with less hassle.

    Recommended for:Business Travelers
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  • The Westin St. FrancisPro 2014
    Travis Katz
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    2 Sep 18, 2013

    True this hotel is in a great location, but it is badly in need of a renovation. Rooms felt shabby and run down - not what I expect from a Westin hotel. If you prefer Starwood, the St Regis and the W are not far away and are much nicer hotels.

    Recommended for:Business TravelersFamily TravelersHistory Buffs
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  • The Westin St. FrancisPro 2014
    Eric Brink
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    4 Apr 29, 2014

    Gayle and I were privileged to attend a formal wedding at the Westin St. Francis. It was held on the 32nd Floor and had all the trappings (and view) that you would expect and enjoy. The lucky bride is the daughter of one of Gayle's good friends, and both her and the groom were quite a catch. It was a beautiful wedding and a great send off for this lovely couple. But as our marriage isn't our first rodeo, Gayle and I couldn't help but wonder what else all this wedding money could buy.

    There were several highlights including:

    - Watching the groom really choke up when he repeated his very heartfelt vows.

    - Listening to the best Best Man speech ever! His mention of having the Bachelor Party in Colonial Williamsburg brought down the house.

    - Great service and attentive "care and feeding" from Westin St. Francis Staff.

    Best of all and early in the event, Lois asked Gayle and me whether we were any surprises since we were just married. Our answer came on the Dance Floor and how much we enjoyed moving together in harmony as the music played.....

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  • The Westin St. Francis
    MrsGrant
    4 Apr 15, 2013

    Perfectly located downtown San Francisco by Union Square. Nice rooms and great views. This view is taken from the 32nd floor overlooking San Francisco.

    Lots of options for sightseeing, dining, and shopping.

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  • The Westin St. Francis
    David Handler
    3 Mar 12, 2013

    A pleasant ebough hotel with a nice roof top restaurant from which you can enjoy the night lights and a view across the Bay to Oakland and both bridges lit up.

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  • The Westin St. FrancisPro 2014
    Trinity
    Member of
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    + 2
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    3 Feb 01, 2013

    You can't get any closer to Union Square staying here. It's right across the street! Thus, this hotel is very convenient to all the action in and around Union Square. During my stay, the hotel provided friendly and accommodating customer service, premium fitness facilities, and a heavenly bed. However, the hotel needs a renovation. It felt old, creaky, and a bit shabby. As a Westin hotel, I expected a higher level of commitment to keeping the rooms up-to-date.

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  • The Westin St. Francis
    Jaime Evans
    5 Dec 22, 2012

    My mom and I stayed at this hotel the night before we walked in the Avon Walk for Breast Cancer. Our (brief) stay was divine! The beds were very comfortable, the instant coffee in the room was drinkable, and the bathroom was lovely. The room was so comfortable, it was very difficult to respond to our 4 AM wake-up call!

    Check in was easy; the lobby is gorgeous and the staff was very friendly. The staff's name tags stated their home countries/states and their hobbies. The staff member who helped us was from England, and loved travel.

    The elevator ride is scary- in a totally fantastic way. The elevator is positioned on the side of the building, and the outside wall is glass. We got to watch Union Square fall below us as we rose up to our hotel room. Like I said- it was fantastic, but scary for those who are afraid of heights like me.

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  • The Westin St. Francis
    Andrew C.
    4 Dec 07, 2012

    This is the tale of two hotels: the Westin St. Francis "historic" section and the Westin St. Francis "tower" section.

    Like ye-olde San Francisco? Stay in the historic section. Small rooms where everything is reminiscent of an era gone by.

    Like modern tech-savvy San Francisco? Stay in the tower section. Generous rooms with great views, modern decor, and fancy elevators.

    I had a one-night stay on the 28th floor of the tower section. Above the ~20th floor, rooms facing Union Square have a view of the Bay Bridge, the ice skating rink, and Macy's. Amenities are the Westin-standard and the rooms are clean. Gold and Platinum members get 4pm checkout, so this is the ideal place for a Saturday night stay to support some leisurely Union Square shopping.

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  • The Westin St. Francis
    Richard P
    4 Jul 05, 2012

    The Westin St. Francis is a wonderful hotel. It has beautiful architecture and is conveniently located in the Union Square area. There is plenty of things to do in the area. Plenty of shipping, dining, and bars in the area. The staff is very kind and they make sure you have an excellent stay. The rooms were also larger than I had expected. I have gotten accustomed to the large sized Vegas rooms only to be disappointed when I realize that not all hotel rooms are that large. However, the Westin St Francis rooms are not bad at all. I had booked too rooms and was lucky enough to get adjoining rooms. This was more than enough space for the 8 people in our party. Everyone was able to comfortably sleep with out feeling like sardines. Our rooms were also located on the top floor near the elevators. We had a great view. This Westin is not a bad place to stay. If you appreciate architecture this is the hotel for you. However, if you want a more modern style room then the Westin on Market might be a better fit.

    Note: Parking is also very expensive anywhere in the city. We found the best option for parking was the Sutter Stockton Garage. Its only about 2 blocks away from the hotel. If you don't mind walking this a an awesome option. Unless you want to pay $50/night at the hotel.

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OverviewEdit

4.0 out of 5
53 members' reviews
Good! - 78% of guests recommend
  • Phone:

    +1-888-271-2681

Description

Set in the heart of San Francisco, this hotel is close to Union Square, San Francisco Museum of Modern Art, as well as TransAmerica Pyramid. Additional attractions include Asian Art Museum of San Francisco.

Features.
Dining options at The Westin St Francis on Union Square include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a health club, a

... read more
sauna, a fitness facility, and a steam room. The property's full service health spa has massage/treatment rooms. This 4.0 star property has a business center and offers small meeting rooms, audio visual equipment, and business services. High speed Internet access is available in public areas. This San Francisco property has 54000 square feet of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. Wedding services, translation services, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include a coffee shop/café, valet parking, and a concierge desk. This is a smoke free property.

Guestrooms.
There are 1,195 guestrooms at The Westin St Francis on Union Square. Beds come with pillowtop mattresses and premium bedding. Furnishings include desks and ergonomic chairs. Bathrooms feature designer toiletries, bathrobes, and hair dryers. In addition to complimentary newspapers, guestrooms offer multi line phones with voice mail. 37 inch flat panel televisions have premium cable channels, video game consoles, and pay movies. Air conditioned rooms also include minibars, blackout drapes/curtains, irons/ironing boards, and clock radios. Guests may request refrigerators, hypo allergenic bedding, and wake up calls. Housekeeping is available. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non smoking.



Notifications and Fees:

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Valet parking: US$ 50 per day
  • Valet parking large vehicle: US$ 57 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities:

  • Business Center
  • Fitness Center
  • Restaurant
  • Room Service
  • Pets Allowed
  • Data Ports
  • TV In Room
  • Hair Dryer
  • Air Conditioning
  • Sauna
  • Voicemail
  • In-House Bar
  • Meeting Rooms
  • Clothing Iron
  • In-House Dining
  • Wake Up Service
  • Safe
  • Car Rental Desk
  • Mini Bar In Room

Reviews Summary

Good!3858 reviews across the web.

  • Guests recommend this hotel for business travelers.
  • Guests think this is a family-friendly hotel.
  • Location
    94% liked the proximity to sightseeing.
  • Service
    86% found the staff to be very friendly.
  • Hotel Building
    Conference area was excellent, according to 70%
  • Room
    55% said rooms were small.
  • Hotel
    Hotel is nice enough.
  • Food
    Tasty food.

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