What Information We CollectThe types of information that we collect fall under two general categories: personally identifiable information (PII) and non-personally identifiable information (non-PII). PII consists of any information which can be used to specifically identify you as an individual, whereas non-PII consists of aggregate information or any information that does not reveal your identity. The following sections describe how your PII and non-PII are collected by us, and how we use such information.
How We Collect and Use InformationLog Files. Any time you access the Service, our servers automatically gather information from your browser or device. This information includes your IP addresses and browser type (if you are using a browser), device ID, location (if you have enabled this feature), Internet service provider (ISP) or wireless service provider, referring/exit pages, platform type, date/time stamp, and number of clicks. We may use this information to analyze trends, administer the Service, prevent fraud, track visitor movement in the aggregate, and gather broad demographic information. We do not share this information externally.
Service AnalyticsWe use third-party analytics service providers (“Analytics Providers”), such as Google, Mixpanel, and Flurry, to help us analyze how users use the Service. We may change the Analytics Providers that we use from time to time. The information generated by your browser or device about your use of the Service will be transmitted to and stored by the Analytics Provider(s) on servers in the United States. The Analytics Providers will use this information for the purpose of evaluating your use of the Service, compiling reports on website or mobile activity for our use and providing other services relating to Service activity and Internet usage. The Analytics Providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on the Analytics Providers’ behalf. By using the Service, you consent to the processing of data about you by the Analytics Provider in the manner and for the purposes set out above.
Web Beacons"Web beacons" (also known as "clear gifs" and "pixel tags") are small transparent graphic images that are often used in conjunction with cookies in order to further personalize our website for our users and to collect a limited set of information about our visitors. We may also use web beacons in email communications in order to understand the behavior of our customers. We do not link the web beacons to any PII.
Demographic DataDemographic data is also collected by the Service. We use this data to tailor our visitors' experience, showing them content that we think they might be interested in, and displaying the content according to their preferences. Some of this information may be shared with advertisers on a non-personally identifiable basis.
Online Survey DataWe may periodically conduct voluntary member surveys. We encourage our members to participate in such surveys because they provide us with important information regarding the improvement of the Service. You may also volunteer for certain surveys that we may offer to our users, and any additional rules regarding the conduct of such surveys will be disclosed to you prior to your participation.
Information Regarding Your FriendsWe offer contact importer tools to help you upload your friends' addresses so that you can find your friends on the Service, and invite your contacts who do not have Gogobot accounts to join. If you give us your password to retrieve those contacts, we will not store your password after you have uploaded your contacts' information. We will send your designated contacts one or more email messages containing your name and inviting them to participate in the Service, which may include follow-up or reminder messages. These emails will also include instructions on how to remove their information from our database.
Public ForumsWe make discussion areas available to our Service’s users and visitors. Any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose any PII. Please consult the Community Guidelines when posting comments on them for other specific information.
Disclosure of Your Information to Third PartiesDisclosure Authorized or Required By Law. You acknowledge and agree that we may disclose information you provide if:
(a) we believe in good faith that we are authorized or required to do so by law, or
(b) you give us your consent to do so, including if we notify you that the information you provide will be shared in a particular manner and you provide such information; or
(c) we believe that disclosure is reasonably necessary or appropriate to (1) comply with the law, requests or orders from law enforcement, or any legal process (whether or not such disclosure is required by applicable law); (2) protect or defend the rights or property of Gogobot or a third party; or (3) protect someone's health or safety.
Disclosure to Trusted Third Parties By UsWe may share your non-PII with third parties, but not in a manner that would reveal your identity. For example, when you access a page on our website, a cookie may be automatically set by us or by our service providers to recognize your browser as you navigate on the Internet and to present you with information and advertising based on your apparent interests.
We may share your PII, sometimes in conjunction with your non-PII, with service providers that may be associated with us to perform functions on our behalf. For example, outsourced customer support agents or technology infrastructure providers may need access to your information to perform services for you. Your information will be treated as private and confidential by such service providers and not used for any other purpose than we authorize. In addition, from time to time, we may share PII (such as email or mailing address) about our user base with carefully selected third parties, so they can offer goods and services that we believe may be of interest to our users. If you do not wish to receive offers from our trusted partners, you can change your email preferences at any time by following the steps outlined in the "Choice/Opt-Out" section below.
Information Transferred As a Result of Sale of Business. As we develop our business, we may buy or sell assets and, depending on the transaction, your PII may be one of the transferred assets. In the event that we are acquired by another company, your PII may be part of the assets transferred to the acquiring party. If this occurs, you will be notified if there are any material changes to the way your PII is collected or used.
Third-Party AdvertisingWe may use third-party advertising agencies or other service providers to serve ads on the Service on behalf of Gogobot or third-party advertisers (e.g., retailers of goods or services). These companies may employ cookies and web beacons to measure advertising effectiveness. Any information that these third parties collect via cookies and web beacons is completely anonymous. Some of these third-party advertising agencies may be members of the Network Advertising Initiative, which offers you the option to opt out of ad targeting from its member agencies by following the procedures listed at Networkadvertising.org
SecurityWe have security measures in place to protect against the loss, misuse and alteration of the information stored in our database. We will exercise reasonable care in providing secure transmission of information between your computer or mobile device and our servers. However, no information transmitted over the Internet can be guaranteed 100% secure, so we cannot ensure or warrant the security of any information transmitted to us over the Internet and hence accept no liability for any unintentional interception or misuse.
Links to Other SitesWe are not responsible for the privacy practices or the content of other websites that may be linked to our Service or of any third party advertisers.
Choice/Opt-OutYou may use the following options for removing your information from our email mailing list if you wish to opt out of receiving promotional emails and newsletters.
- Click on the "unsubscribe" link on the bottom of the email;
- Click on the "Account Settings" link from our website or mobile app, and un-check the undesired promotions.
- Send mail to the following postal address letting us know which promotional emails you wish to opt-out of: Gogobot, Inc.
650 Live Oak Ave. Suite 110
Menlo Park, CA 94025
Attn: Customer Service
Updating Your InformationYou may change your email address, password and other information from the "Account Settings" page accessible via a link from our website and mobile application. To the extent you choose to include PII or other information in your profile, the Service allows you to update or remove that information by editing or deleting the content.
650 Live Oak Ave. Suite 110
Menlo Park, CA 94025
Effective DateThis privacy statement was last revised on October 27, 2013.
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